Manager, Payments & Experience (PEX) Global Process

Johnson & Johnson Co.; Taguig; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Johnson & Johnson is seeking a Manager, Payments & Experience (PEX) Global Process in Taguig to support Global Process Leads and drive governance, process design, and improvements across procurement functions. You will partner with Service Delivery leads, GPDLs, and IT to optimize metrics, content, and automation initiatives.

The role requires 6–8 years of procurement/finance experience, English fluency, and knowledge of requisition-to-pay and supplier data systems. Some travel may be required.

Qualifications

• Bachelor’s degree or equivalent University degree is required.
• 6-8 years of Procurement, Finance, or other relevant business experience.
• Fluency in English (written and oral) is required.

Responsibilities

• Support the GPDLs in driving governance, maintenance, and improvement of the End-to-End Global Standard Process Design.
• Serve as SME for related digital procurement tools; coordinate with IT on system changes.
• Optimize use of metrics for continuous improvement and monitoring.
• Coordinate with business process owner for critical controls (SOx) and support audits.
• Support strategic initiatives to optimize Global Service Procurement ways of working.
• Drive continuous improvements in user experience and efficiency.
• Support development and implementation of automation and AI initiatives.
• Collaborate with departments to improve profitability and competitive position.
• Build relationships with internal and external customers and suppliers.

Skills

Procurement experience

Finance experience

Data analysis

Verbal and written communication

Procurement processes

Continuous improvement

Learning agility

English fluency

Education

Bachelor’s Degree or equivalent University degree

Tools

eMP

AP Supplier Portal

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Procurement

Job Sub Function:

Multi-Family Procurement

Job Category:

People Leader

All Job Posting Locations:

Taguig, National Capital Region (Manila), Philippines

Job Description:

The Manager, Payments & Experience (PEX) Global Process is responsible for supporting the Procurement Global Process Leads (GPL) in support of the Global Services, One Procurement, and Johnson & Johnson business strategy and objectives. The role works directly with the Service Delivery leads, Global Process & Digital leads (GPDL), broader procurement and GS functions in the development and monitoring of global metrics, creation and maintenance of process content including but not limited to Standard Operating Procedures, Desktop Procedures. The Manager, PEX Global Process will serve as the SME for related digital procurement tools and work with technology partners to proactively assess key improvement opportunities and their successful implementation.

Key Responsibilities:

• Support the GPDLs in driving governance, maintenance, and improvement of the E2E Global Standard Process Design, including work standards, design, cost models, process simulation and modelling, process assessments, business case development, and process version control across regions as appropriate.
• Serve as the subject matter expert and related digital procurement tools; works with IT to proactively review system release notes, SAAS roadmaps, and change requests, and applies their knowledge to optimally assess impact on existing & planned solutions.
• Optimize use of metrics to enable continuous improvement via continuous monitoring to identify trends and opportunities.
• Coordinates/supports the business process owner for critical (including SOx) controls for the process in accordance with J&J Internal Controls framework; responsible for coordination with service delivery leaders during audits as needed.
• Support strategic initiatives in coordination with the GPDLs, Service Delivery and other relevant stakeholders to optimize Global Service Procurement ways of working that support efficiencies, experience and effectiveness.
• Drive continuous improvements in user experience, effectiveness, and efficiency in assigned area of responsibility.
• Support development and implementation of automation and AI (Artificial Intelligence) initiatives within assigned area of responsibility.
• Collaborates with multiple departments in the development and execution of strategies and plans that improve the organizations profitability and competitive position, utilizing market intelligence, risk assessments, and total cost projections.
• Creates Value by developing strong, value-added working relationships with internal and external customers and suppliers with a view to pro-actively understand and constructively influence their needs and expectations.
• Integrates Johnson & Johnson’s Credo and Leadership Imperatives in day-to-day interactions with the team.

Qualifications Education:

• Bachelor’s Degree or equivalent University degree is required.

Experience and Skills:

Required:

• 6-8 years of Procurement, Finance, or other relevant business experience
• Working knowledge of eMP and AP Supplier Portal
• Knowledge in Requisition to Pay, Accounts Payable, Vendor Master Data and Help Desk
• Ability to analyze complex data to draw supportable conclusions and recommendations
• Strong verbal and written communication skills
• Experience and knowledge of procurement processes
• Ability to reinforce a culture oriented on customer experience and focused on continuous improvement while collaborating to support the building of employee-centric repeatable and sustainable processes
• Learning Agility & Openness to Change
• Fluency in English (written and oral) is required.

Preferred:

• A good understanding of the end-to-end procurement process, at a high level is preferred.
• Shared Services Industry experience is preferred.
• 3+ years of progressive Continuous Improvement experience

Other:

• May require up to 5% domestic and international travel.

Preferred Skills:

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at https://www.jnj.com/.

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