Manager, Operational Risk and Regulatory Compliance Management (ORRCM)

Sun Life; Philippines; On-site; PHP 1,500,000 - 2,100,000; Full time

Job summary

Sun Life Philippines seeks an Operational Risk and Regulatory Compliance Management (ORRCM) Manager to lead risk oversight and regulatory compliance. You will identify, assess, monitor and report risks arising from processes, systems and people, aligned with risk appetite and regulatory requirements.

The role demands CPA credentials, 5+ years in external/internal auditing or risk/compliance, strong Excel skills, and proven leadership.

Qualifications

• Well-versed on the internal control framework and experience in assessing controls and process mapping.
• Strong communication with stakeholders to ensure understanding of controls and objectives.
• Excellent presentation skills and ability to convey complex topics clearly.
• High attention to detail with a results-oriented mindset.
• Strong analytical abilities to interpret data and identify risks.
• Proficiency in Microsoft Excel and related tools.
• Good management skills and leadership ability.

Responsibilities

• Lead and manage the implementation of Operational Risk Management programs such as risk and controls self-assessments and operational risk events reporting.
• Assist in transformation projects or other significant financial initiatives to ensure internal controls are adequately incorporated.
• Identify process improvements across Finance, Sales, HR, Office Admin, Actuarial, Legal, etc. to strengthen the internal control system.
• Assist Management in monitoring the completion of required action plans for audit issue closure.
• Manage the review of SOX monitoring controls.
• Assist Management in assessing completeness and accuracy of incident reports.
• Provide support to Policy Owners on policy compliance attestations requested by Risk.
• Prepare necessary reports to Management and other business units.
• Lead a team of ORRCM specialists to ensure timely and accurate deliverables.
• Build relationships with Heads, Managers, and staff under ORRCM Finance oversight.
• Other functions that may be assigned by the ORRCM Head

Skills

Internal controls

Stakeholder communication

Presentation skills

Attention to detail

Analytical skills

Excel proficiency

Leadership

Education

Certified Public Accountant (CPA)

Tools

Excel

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we’re driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you’ll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients’ lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job description (heading) / Description du poste (titre)

The Operational Risk and Regulatory Compliance Management (ORRCM) Manager will lead the Business Unit in managing operational risks and ensure compliance with new and existing regulations. The role is responsible for identifying, assessing, monitoring, and reporting risks arising from processes, systems, and people, ensuring alignment with the organization’s risk appetite and regulatory requirements.

Preferred skills (heading) / Compétences particulières (titre

• Well-versed on the internal control framework, has experience in assessing internal controls and process mapping

• Can communicate well with different stakeholders ensuring that there’s a common understanding of the controls required and the process objectives

• Excellent presentation skills

• High attention to details and focus/results-oriented

• Excellent analytical skills

• Strong proficiency in Microsoft Excel and other tools

• Good management skills and high leadership ability

Qualifications (heading) / Compétences (titre)

• Must be a Certified Public Accountant (CPA)

• Should have at least 5 years meaningful experience in external or internal auditing or any risk and compliance related posts

Responsibilities (heading) / Responsabilités (titre)

• Lead and manage the implementation of Operational Risk Management programs such as risk and controls self-assessments and operational risk events reporting, among others.

• Assist in the transformation projects or other significant financial initiatives to ensure internal controls are adequately incorporated.

• Identify process improvements across different functions (Finance, Sales, HR, Office Admin, Actuarial, Legal, etc.) to help Management build a strong internal control system.

• Assist Management in monitoring the completion of the required action plans for audit issue closure.

• Manage the review of SOX monitoring controls

• Assist Management in assessing the completeness and accuracy of details of the incident reports.

• Provide support to Business Policy Owners on policy compliance attestations requested by Risk.

• Prepare the necessary reports to the Management and other business units.

• Lead a team of ORRCM specialists to ensure that all deliverables are completed timely and accurately.

• Build relationships with all functions (Heads, Managers, and staff) under the ORRCM Finance oversight.

• Other functions that may be assigned by the Operational Risk and Regulatory Compliance Management Head

Job Category:

Finance

Posting End Date:

29/09/2026