Manager, Front End

Ventra Health; Philippines; On-site; PHP 600,000 - 800,000; Full time

Job summary

A healthcare solutions company in the Philippines is seeking a Manager, Front End, to assist with daily operations and support the team. The ideal candidate will have a Bachelor's degree and experience in US Healthcare accounts. Responsibilities include planning, delegating tasks, and maintaining high productivity and quality. This role offers a base compensation based on candidate's qualifications and a performance-based incentive plan.

Benefits

Performance-based incentive plan

Referral bonus

Qualifications

• At least one year’s experience in US Healthcare accounts.
• Ability to read, understand, and apply state/federal laws and regulations.
• Ability to communicate with diverse personalities.

Responsibilities

• Assist in execution of daily operations.
• Support career development of colleagues.
• Resolve problems and conflicts within the team.

Skills

Communication

Time management

Organizational skills

Interpersonal skills

Basic Math skills

Education

Bachelor's degree

Tools

Outlook

Word

Excel (pivot tables)

Job description

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

Come Join Our Team! As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards. Help Us Grow Our Dream Team — Join Us, Refer a Friend, and Earn a Referral Bonus!

Job Summary

• The Manager, Front End, will assist the Supervisor, Front End, with the execution of daily operations. They will work along with the Supervisor in planning and organizing team objectives and goals. Delegating tasks and responsibilities to team members, monitoring team performance and providing feedback. They will also be the main contact of our US Leaders regarding any concerns in the Front End Tasks.

Essential Functions And Tasks

• Setting strategies to accomplish organization goals.
• Training new colleagues and communicating job expectations to the team.
• Supporting the career development of colleagues.
• Conducting performance evaluations.
• Liaison between upper management and team.
• Resolving problems and conflicts within the team.
• Attend meetings with our US Leaders.
• Ensure high levels of productivity are maintained.
• Guarantee the highest levels of quality are met.
• Foster a productive and positive working environment.

Education And Experience Requirements

• Bachelor's degree holder.
• At least one year’s experience in US Healthcare accounts.

Knowledge, Skills, And Abilities

• Ability to read, understand, and apply state/federal laws, regulations, and policies.
• Ability to communicate with diverse personalities in a tactful, mature, and professional manner.
• Ability to remain flexible and work within a collaborative and fast-paced environment.
• Basic use of computer, telephone, internet, copier, fax, and scanner.
• Basic touch 10 key skills.
• Basic Math skills.
• Understand and comply with company policies and procedures.
• Strong oral, written, and interpersonal communication skills.
• Strong time management and organizational skills.
• Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills.

Compensation

• Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons.
• This position is also eligible for a discretionary incentive bonus in accordance with company policies.

Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.