Manager, Account

Globe Telecom, Inc.; Metro Manila; On-site; PHP 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Career growth and development

Collaborative team environment

Competitive compensation and benefits

Job summary

Globe Telecom, Inc. is seeking a Manager, Account in Metro Manila to lead key accounts and build strong partner relationships, driving business growth through industry-specific solutions.

You will work with decision-makers and internal teams to identify opportunities, deliver account initiatives, and provide a strong partner experience. Responsibilities include business development, account management, and partner relationship management, with a focus on upselling, cross-selling, and ensuring

Qualifications

• Bachelor’s degree in Business, Marketing, Management, or a related field.
• At least 5 years of experience in Account Management, Business Development, Sales, or a related field, preferably managing key or enterprise accounts.
• Strong experience in building and managing relationships with senior stakeholders and key decision-makers.
• Strong business development and negotiation skills, with the ability to identify and develop growth opportunities.
• Good understanding of business operations, market trends, and commercial metrics.
• Strong account and project management skills, with the ability to manage multiple priorities and deliver commitments on time.
• Excellent communication, presentation, and stakeholder management skills.
• Strong problem-solving skills and ability to handle escalations effectively.
• Ability to work well with cross-functional teams and internal support groups.
• Strong analytical and reporting skills, with the ability to turn business insights into actionable recommendations.
• Organized, proactive, results-oriented, and customer-focused.

Responsibilities

• Develop and execute industry-specific strategies and solutions to drive business growth and strengthen partner relationships.
• Manage key accounts and ensure timely delivery of projects, services, and commitments.
• Monitor account performance and identify opportunities to improve engagement and business results.
• Address and resolve partner concerns and escalations promptly.
• Coordinate with internal support teams to resolve issues and deliver agreed commitments.
• Maintain timely and clear communication with partners.
• Build and maintain strong relationships with key decision-makers through regular business reviews, engagement meetings, and executive touchpoints.
• Serve as a senior point of contact for key accounts and support the broader Account Management team.
• Participate in relevant industry events and activities to strengthen partner engagement and stay updated on industry trends.
• Prepare and submit complete and accurate reports within the required timelines.

Skills

Stakeholder management

Relationship building

Negotiation

Communication

Analytical reporting

Cross-functional collaboration

Education

Bachelor in Business/Marketing/Management

Job description

The Manager, Account will manage key accounts, build strong partner relationships, and drive business growth through industry-specific solutions and programs. The role will work closely with key decision-makers and internal teams to identify opportunities, deliver account initiatives, and provide a strong partner experience.

Responsibilities

• Business Development: Develop and execute industry-specific strategies and solutions to drive business growth and strengthen partner relationships. Understand market trends, customer needs, and business processes to identify opportunities for growth. Identify opportunities for upselling, cross-selling, and increasing account value. Build and negotiate mutually beneficial agreements with key decision-makers. Provide relevant business and industry insights to support management decision-making.
• Account Management: Manage key accounts and ensure timely delivery of projects, services, and commitments. Monitor account performance and identify opportunities to improve engagement and business results. Address and resolve partner concerns and escalations promptly. Coordinate with internal support teams to resolve issues and deliver agreed commitments. Maintain timely and clear communication with partners.
• Partner Relationship Management: Build and maintain strong relationships with key decision-makers through regular business reviews, engagement meetings, and executive touchpoints. Serve as a senior point of contact for key accounts and support the broader Account Management team in managing partner relationships. Participate in relevant industry events and activities to strengthen partner engagement and stay updated on industry trends.
• Reporting: Prepare and submit complete and accurate reports within the required timelines. Track account performance and provide regular updates and insights to management.

Requirements

• Bachelor’s degree in Business, Marketing, Management, or a related field.
• At least 5 years of experience in Account Management, Business Development, Sales, or a related field, preferably managing key or enterprise accounts.
• Strong experience in building and managing relationships with senior stakeholders and key decision-makers.
• Strong business development and negotiation skills, with the ability to identify and develop growth opportunities.
• Good understanding of business operations, market trends, and commercial metrics.
• Strong account and project management skills, with the ability to manage multiple priorities and deliver commitments on time.
• Excellent communication, presentation, and stakeholder management skills.
• Strong problem-solving skills and ability to handle escalations effectively.
• Ability to work well with cross-functional teams and internal support groups.
• Strong analytical and reporting skills, with the ability to turn business insights into actionable recommendations.
• Organized, proactive, results-oriented, and customer-focused.

What We Offer

• Opportunity for career growth and development in the #1 FinTech company in the country
• Working with a dynamic and highly collaborative team who want to change the game
• A company that values their people with highly competitive and flexible compensation and benefits package is the #1 Finance App in the Philippines.

Through the GCash App, 81M registered users can easily purchase prepaid airtime; purchase from over 6M partner merchants and social sellers; send and receive money anywhere in the Philippines, even to other bank accounts; pay bills at over 1,800 partner billers nationwide; and get access to savings, credit, loans, insurance and investments, and so much more, all at the convenience of their smartphones. GCash is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.) since 2015. Mynt, Inc. is the parent company of GCash, the Philippines' #1 finance superapp, advancing financial inclusion through 'Finance for All'. G-Xchange, Inc. (GXI) is the payments company for GCash. GXI is a BSP-licensed e-money issuer responsible for the digital payments and electronic money activities in the GCash app. Fuse Financing, Inc. is the financing company for GCash. Fuse provides eligible users with access to fair and digitally-enabled credit products and solutions. Ryse, Inc. broadens access to investments that are easy to use and understand, supporting wealth-building for Filipinos at different stages of their financial journey. BlockG Virtual Assets, Inc. supports responsible participation in digital assets, helping build trust and long-term confidence in the continuously evolving digital landscape.