Mall Security & Guest Experience Leader

Robinsons Land Corporation; Quezon City; On-site; PHP 500,000 - 700,000; Full time

Job summary

Robinsons Magnolia is hiring a Security Manager to oversee mall security operations, ensuring customer safety and satisfaction while shoppers enjoy dining and amenities. The role emphasizes leadership and maintaining service excellence among the mall staff.

The Security Manager will drive incident response, coordinate with operations, and foster a secure, welcoming experience for all visitors and tenants.

Qualifications

• Bachelor's degree in Criminology or related field.
• Certified Safety Officer and Licensed Security Officer/ Security Manager.
• Extensive experience in mall or building security management.
• Strong leadership and customer service skills.

Responsibilities

• Oversee mall security management to ensure safety and satisfaction of customers.
• Lead security personnel to maintain high service standards and response readiness.
• Collaborate with mall operations to enhance security-related customer experiences.
• Promote a safe, secure, and welcoming shopping environment.

Skills

Leadership

Customer service

Security management

Communication

Education

Bachelor's degree in Criminology

Certified Safety Officer

Licensed Security Officer

Job description

Robinsons Magnolia is hiring a Security Manager to oversee mall security operations, ensuring customer safety and satisfaction while shoppers enjoy dining and amenities. The role emphasizes leadership and maintaining service excellence among the mall staff.

The Security Manager will drive incident response, coordinate with operations, and foster a secure, welcoming experience for all visitors and tenants.