Mall Security & Guest Experience Leader

Robinsons Land Corporation; Lipa; On-site; PHP 250,000 - 450,000; Full time

Job summary

Robinsons Lipa seeks a Customer Relations & Security Supervisor to oversee the mall's security operations and customer experience. This role ensures safety and delight for shoppers, diners, and visitors while maintaining high service standards across mall facilities.

The position is probationary and focuses on leadership, security management, and exceptional customer service within Robinsons Lipa's Safety & Security Office.

Qualifications

• Bachelor's degree holder, preferably a B.S. Criminology graduate.
• Extensive work experience in mall or building security management.
• Excellent leadership and customer service skills.
• Smart, honest, and energetic people who love what we do.

Responsibilities

• Overall mall security management.
• Ensure mall customers are safe and delighted while shopping, dining, and using mall facilities and amenities.
• Help achieve customer service excellence of the mall's personnel at all times.

Skills

Leadership

Customer service

Honesty

Energetic

Education

Bachelor's degree in Criminology

Job description

Robinsons Lipa seeks a Customer Relations & Security Supervisor to oversee the mall's security operations and customer experience. This role ensures safety and delight for shoppers, diners, and visitors while maintaining high service standards across mall facilities.

The position is probationary and focuses on leadership, security management, and exceptional customer service within Robinsons Lipa's Safety & Security Office.