We will reach out to you via the email address provided in your resume should you qualify for the next steps of your application.
Work Arrangement: Work From Home
Work Shift: 8:45 AM - 5:465 PM PH Time
ROLE OVERVIEW
This is a dedicated project delivery role - not a service desk role. You will deliver the project work assigned to you, working to plans set by our Australian team, alongside two established Philippines-based engineers.
Task & Responsibilities
- Executing the project tasks assigned to you, working to the plan and approach set by the Australian team, and completing them to the agreed standard
- Essential Eight Maturity Level 1 and 2 remediation work - application control, patching, multi-factor authentication, macro restriction, privileged access, backups, user application hardening and event logging
- Helping migrate device configuration from on-premises Group Policy into Microsoft Intune, retiring legacy policy as each area is proven
- Building and applying Intune configuration and compliance policies
- Entra ID work: configuring Conditional Access policies, multi-factor authentication and Windows Hello for Business
- Producing as-built documentation in IT Glue as you complete the work
- Keeping task status and time entries current in Autotask, and raising blockers early
- Joining twice-weekly project stand-ups with the Australian team
Skills Requirements:
- 3+ years in IT infrastructure or endpoint engineering, at least 1 of them in a managed service provider working across multiple clients
- Microsoft Intune / Endpoint Manager - configuration profiles, Settings Catalog, compliance policies, update rings, app deployment, Autopilot
- Entra ID - configuring and applying Conditional Access policies, multi-factor authentication, Windows Hello for Business
- Group Policy - a working understanding of Active Directory and Group Policy, and helping migrate those settings into Intune
- Microsoft 365 - Exchange Online, SharePoint and OneDrive, licensing
- Windows client administration - deployment, patching and troubleshooting across a managed fleet
- Written English to a professional standard. You will write as-built documentation that Australian clients read
Nice to have:
- Exposure to the ACSC Essential Eight - most of our project work sits in this framework, and we will teach it to you
- AppLocker or application control - moving a rule set from audit through to enforce
- Azure - virtual machines, storage and basic networking
- Firewalls and networking - Sophos, Meraki, VPN, VLANs
- Autotask PSA and IT Glue
- Certifications - MD-102 and MS-102 are the ones that map to this work.
- MS-900 or AZ-900 is a reasonable starting point, and SC-300 or AZ-104 is an advantage
Job Offer
- 21 Days Paid Time Off (PTO) Annually + 1 Additional PTO per successful year of tenure (up to five (5) years)
- HMO coverage for employee +1 FREE dependent on the first day of employment
- +1 additional FREE dependent per successful year of tenure (up to five (5) years)