Luxury Sales Associate: Clienteling & Brand Heritage

Specialty Lifestyle Concepts, Inc.; Makati; On-site; PHP 240,000 - 420,000; Full time

Job summary

Specialty Lifestyle Concepts, Inc. in Makati seeks a Sales Associate to deliver a luxurious client experience, share the brand story, and drive sales. You will engage with clients, understand needs, and showcase craftsmanship with a storytelling approach.

The role requires a background in luxury/fashion retail, excellent communication, and a team-oriented mindset. Mandarin language skills are a bonus, grooming is essential, and you will collaborate with the team to meet targets.

Qualifications

• Strong communication and interpersonal skills with excellent relationship-building and customer service.
• Experience in luxury/fashion retail (3+ years).
• Grooming and professional appearance.
• Team player with ability to contribute to boutique objectives.
• Mandarin-speaking or third language is a plus.

Responsibilities

• Consistently achieve or exceed individual and team sales targets monthly and annually.
• Maximize sales through cross-selling, link-selling, upselling, and clienteling.
• Deliver exceptional client service aligned with brand standards and assist in inquiries, purchases, and after-sales support.
• Build and strengthen client relationships through proactive outreach and professionalism.
• Maintain knowledge of heritage, product categories, and technical specs as a brand ambassador.
• Support Visual Merchandising by keeping displays and shop floor aligned with brand guidelines.

Skills

Communication skills

Interpersonal skills

Customer service

Multilingual (Mandarin bonus)

Education

Bachelor’s degree

Job description

Specialty Lifestyle Concepts, Inc. in Makati seeks a Sales Associate to deliver a luxurious client experience, share the brand story, and drive sales. You will engage with clients, understand needs, and showcase craftsmanship with a storytelling approach.

The role requires a background in luxury/fashion retail, excellent communication, and a team-oriented mindset. Mandarin language skills are a bonus, grooming is essential, and you will collaborate with the team to meet targets.