Logistics Analytics Specialist

SHOPEE SINGAPORE PRIVATE LIMITED; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Shopee Singapore Private Limited is hiring a Logistics Analytics Specialist to own end-to-end data pipelines and BI dashboards for e-commerce logistics. You will analyze KPIs, identify bottlenecks, and provide actionable insights to management in a fast-paced regional setting.

The role blends data engineering, analytics, and AI automation, including testing and deploying internal LLM models and automation agents for faster reporting and decision making.

Qualifications

• Bachelor’s degree in a quantitative field or equivalent practical experience.
• 2+ years in analytics/BI/ops analytics.
• Strong SQL and data wrangling skills.
• Experience with LLM APIs and AI tooling is a plus.
• Excellent communication to translate metrics into actions.

Responsibilities

• Deep-dive into logistics data to track and optimize KPIs.
• Build and maintain BI dashboards for real-time visibility.
• Design automated ETL pipelines for high-volume supply chain data.
• Run ad-hoc analyses on delivery performance and bottlenecks.
• Collaborate with AI/automation efforts to speed data prep and reporting.

Skills

Advanced Excel

SQL

LLM APIs

BI reporting

Data wrangling

Analytical thinking

Education

Bachelor’s degree in quantitative field

Tools

ETL pipelines

Job description

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

About the Team

As a Logistics Analytics Specialist, you will sit at the intersection of heavy data engineering, day-to-day e-commerce logistics operations, and data automation (including use of AI LLM and agentic models). You won't just build dashboards or run reports; you will own the end-to-end data pipelines that optimize our supply chain, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products.

Job Description

Logistics Insights & Performance Analytics

• Deep-dive into logistics data to track and optimize critical KPIs.
• Run ad-hoc analyses on delivery performance, bottle necks, and sudden spikes.
• Provide insights and recommendations to management based on data analysis.
• Design, optimize, and maintain automated ETL (Extract, Transform, Load) data pipelines specifically for high-volume supply chain data
• Build, update, and manage BI dashboards to give operations managers real-time visibility on metrics and KPIs.

AI Integration & Automations Tasks

• Main PIC for Logistics team to test, refine, and roll out internal LLM models, and automation agents.
• Actively utilize generative AI tools and basic automation to speed up data cleaning, querying, and report generation as well as implementation of process automation for teams’ manual processes.
• Provide feedback to BI team to ensure the AI agents they build accurately understand e-commerce logistics nuances.

Requirements

• Bachelor’s degree in a quantitative field (e.g., Economics, Business, Statistics, Mathematics, Computer Science, Engineering) or equivalent practical experience.
• At least 2 years in analytics / BI / Business Analysis / Ops Analytics.
• Advanced Excel / Google Sheets skills.
• Strong SQL and data wrangling skills; ability to work independently with large datasets.
• Hands-on experience interacting with LLM APIs and basic knowledge of framework paradigms for internal agent architectures.
• A proactive, problem-solving mindset that thrives on ambiguity and rapid e-commerce campaign cycles.
• Solid analytical fundamentals: descriptive analysis, driver/root-cause analysis, cohort/funnel style thinking as applicable.
• Practical BI/reporting skills (e.g., dashboards, scorecards, automated reporting) and comfort maintaining existing assets.
• Exceptional communication skills—ability to translate dense technical metrics into simple, operational strategies.

Shopee is a leading e-commerce platform in Southeast Asia, Taiwan, and Brazil. Shopee promotes an inclusive and sustainable digital ecosystem by enabling businesses to digitalise and grow their online presence, helping more people access and benefit from digital services, and uplifting local communities.

Shopee is also a key contributor to the digital economy, with a firm commitment to helping homegrown brands and entrepreneurs succeed in e-commerce.

Shopee is part of Sea Limited (NYSE: SE), a global technology company. Sea’s mission is to better the lives of consumers and small businesses with technology through its three core businesses: Shopee, Garena, and Monee.

Shopee is a leading e-commerce platform in Southeast Asia, Taiwan, and Brazil. Shopee promotes an inclusive and sustainable digital ecosystem by enabling businesses to digitalise and grow their online presence, helping more people access and benefit from digital services, and uplifting local communities.

Shopee is also a key contributor to the digital economy, with a firm commitment to helping homegrown brands and entrepreneurs succeed in e-commerce.

Shopee is part of Sea Limited (NYSE: SE), a global technology company. Sea’s mission is to better the lives of consumers and small businesses with technology through its three core businesses: Shopee, Garena, and Monee.