Loans Officer

EastWest Bank; Metro Manila; On-site; USD 20,000 - 30,000; Full time

Job summary

Join EastWest Bank's Consumer Lending team as a Loans Officer in BGC Taguig. The role involves managing loan release processes, client advisory on terms, and document validation. This position offers competitive salary, career development opportunities, and a chance to work within an empowering environment focused on individual growth.

Benefits

Career development and training opportunities

Competitive salary package and benefits

Performance-based incentives

Mentorship from industry experts

Defined career progression paths

Qualifications

• Minimum three years in Loans/cards operations or customer servicing.
• One year of supervisory experience in collections.
• Allows immediate availability.

Responsibilities

• Manage loan proceeds release and advise clients on terms.
• Evaluate and approve loan documentation.
• Review Promissory Notes against loan details.

Skills

Critical thinking

Analytical skills

Detail-oriented

Results-driven

Education

4-year degree in any business-related course

Job description

Our Consumer Lending team is looking for experienced professionals to join us in BGC Taguigin the role of Loans Officer.

Manages the efficient release of loan proceeds over-the-counter, advising clients on loan details, terms, and conditions, and facilitating loan installment booking for an enhanced customer experience. Ensures the correctness of documents for loan release approval, reviews Promissory Note details, oversees PDC warehousing, and validates provided documents for borrower identity verification.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

At EastWest, we empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Over 29 years, EastWest has emerged as one of the most consumer-focused universal banks in the Philippines. EastWest is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

What the role will entail

• Manages dispatch of loan proceeds over-the-counter, appropriate advisory to client on loan details, terms and conditions and booking of loan installment for enhanced customer experience and achieve business goals.
• Evaluates the correctness and completeness of documents submitted by walk-in clients before approving loan releases.
• Conducts thorough reviews of Promissory Notes in comparison to loan details.
• Oversees the accurate and efficient endorsement for the warehousing of post-dated checks received from clients.
• Validates and checks if provided documents are sufficient to establish the identity of the borrower availing the loan.

What were looking for

• Candidate must be a 4-year course graduate of any business related courses.
• At least three (3) years of work experience in Loans/cards operations or customer servicing/fulfillment.
• Have at least one (1) year of collections experience in a supervisory capacity.
• Possesses supervisory experience with a keen eye for details and a results-driven approach.
• Demonstrates critical and analytical thinking skills.
• Available to start immediately.

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth