Loan Processing VA

vamasters, Inc.; Danao; On-site; PHP 240,000 - 420,000; Full time

Job summary

vamasters, Inc. is seeking a detail-oriented Mortgage Loan Processing Specialist to support a growing mortgage broking business. You’ll handle client scenarios from file handover to loan submission, research lender options, run servicing calculations, and prepare loan recommendation summaries.

Ideal candidates have hands-on lending or loan processing experience, write clearly to clients and lenders, and can take initiative, work independently, and manage multiple files with high accuracy.

Qualifications

• 1–2 years in loan processing, mortgage brokerage support, or lending operations.
• End-to-end loan process understanding: documents, credit, valuations, submission.
• Experience running servicing calculations and comparing lender products.
• Ability to write loan summaries and recommendations.
• Confident data entry in CRM and quick to learn new platforms.
• Clear, professional written English for client-facing emails.
• High attention to detail with financial documents and figures.
• Proactive, self-starting, can own a file without step-by-step guidance.
• Organized, conscientious, able to work solo.
• Strong communication skills.

Responsibilities

• Review client files, documents, and scenario summaries from the broker.
• Research and compare lender products to find best loan options.
• Run servicing and serviceability calculations across shortlisted lenders.
• Prepare loan option summaries and recommendations for broker review.
• Enter data accurately and lodge loan applications in the CRM.
• Collect documents from clients via email, copy broker on all correspondence
• Chase outstanding documents to keep applications moving
• Support credit assessment and valuation requirements through submission
• Keep digital client files and records organized and current
• Share ideas to improve processes and workflows

Skills

Loan processing

Mortgage brokerage support

Lending operations

Loan summaries

CRM data entry

Written English

Attention to detail

Self-starter

Independent work

Communication skills

Tools

CRM software

Servicing calculators

Job description

Job Summary:

Put your name forward as a detail-oriented Mortgage Loan Processing Specialist supporting a growing mortgage broking business. You’ll take client scenarios from the first file handover all the way to loan submission, which includes researching lender options, running servicing calculations, preparing loan recommendation summaries, and managing document collection. You’d be a great match if you have hands-on lending or loan processing experience, take initiative instead of waiting for instructions, and write clearly to clients and lenders.

Key Responsibilities:

• Review new client files, supporting documents, and scenario summaries from the broker
• Research and compare lender products to find the best loan options for each client’s situation
• Run servicing and serviceability calculations, including buffer assessments, across shortlisted lenders
• Prepare clear written loan option summaries and recommendations for the broker to review before they reach the client
• Enter data accurately and lodge loan applications in the CRM system
• Collect required documents from clients by email, copying the broker on all correspondence
• Chase outstanding documents and information so applications keep moving
• Support credit assessment and valuation requirements through to submission
• Keep digital client files and application records organized and current
• Share ideas and suggest improvements to existing processes and workflows

Mandatory Skills:

• At least 1-2 years of experience in loan processing, mortgage brokerage support, or lending operations
• Solid end-to-end understanding of the loan process: document collection, credit assessment, valuations, and submission
• Experience running servicing calculations and comparing lender products
• Ability to write loan summaries and recommendations
• Confident CRM and system data entry, and the ability to learn new platforms quickly
• Excellent written English for professional client-facing emails
• High attention to detail and accuracy with financial documents and figures
• Proactive and self-starting, able to take a file and run with it without step-by-step instructions
• Organized, conscientious, and comfortable working solo
• Strong communication skills

Preferred Skills:

• Experience supporting Australian mortgage brokers or familiarity with Australian lenders and lending policy
• Background in banking, financial services, or credit
• Familiarity with broker CRM platforms and lender servicing calculators
• Skilled at balancing several active loan files at a time
• Comfortable suggesting better ways of working and improving existing workflows

Why Join Us:

This is an opportunity to join a small, close-knit team where your work has a direct, visible impact on the business. You’ll work alongside an experienced finance professional who values initiative, shares knowledge freely, and welcomes new ideas from everyone. There’s real room to grow here, with the role expanding as the business does.