Loan Processing: Sales Support Specialist

BDO Unibank; New Lucena; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full-service bank. The Sales Support Assistant will accommodate walk-in borrowers in the Loan Processing Office, ensuring adherence to bank standards and requirements.

The role involves preparing and consolidating sales reports, handling inquiries from internal and external clients, and coordinating with other units to resolve operational issues while maintaining compliance with policies.

Qualifications

• Graduate of any 4 year degree course.
• At least 1 year experience in sales or customer service in financial institutions, lending institutions, banks, call centers or telecoms.
• Knowledge and skills in Microsoft Office.
• Good communication skills and customer service orientation.

Responsibilities

• Preparation and consolidation of reports related to Sales.
• Handles inquiries and concerns of internal and external clients.
• Serves as liaison with other units in resolving operational or service issues.
• Ensure compliance with Banks policies, procedures and regulatory requirements.

Skills

Microsoft Office

Customer service

Communication skills

Education

4-year degree

Job description

BDO Unibank, Inc. is the Philippines’ leading full-service bank. The Sales Support Assistant will accommodate walk-in borrowers in the Loan Processing Office, ensuring adherence to bank standards and requirements.

The role involves preparing and consolidating sales reports, handling inquiries from internal and external clients, and coordinating with other units to resolve operational issues while maintaining compliance with policies.