Live Production Assistant (E-commerce Livestream)

Intrepid Asia; Mandaluyong; Hybrid; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Hybrid working

Designer tools (Adobe suite)

PC/Laptop provided

Job summary

Intrepid Asia in Manila is seeking a results-driven Live Production Assistant to act as the primary liaison for client accounts, ensuring livestream solutions are delivered on budget and on schedule. You will own the production workflow, resolve escalations, hit KPIs, and maintain strong client relationships while coordinating with sales to identify growth opportunities.

This role requires a degree in Marketing/Communications and up to two years in account management or social commerce, with

Qualifications

• Excellent verbal, written, and presentation skills in English and Filipino.
• Ability to produce engaging short-form videos and high-quality copy/proofreading for social content.
• Proven ability to juggle multiple accounts while maintaining attention to detail.

Responsibilities

• Lead client communications as the primary contact and build long-term relationships with key stakeholders.
• Ensure timely, budget-compliant delivery and manage inquiries and escalations.
• Prepare account status reports and update stakeholders on KPIs and initiatives.
• Collaborate with the sales team to identify growth opportunities and meet targets.
• Manage daily productivity, including night shifts and travel to livestream studios as scheduled.
• Take ownership of ad-hoc tasks to drive growth and client satisfaction.

Skills

English and Filipino communication

Video/script copywriting

Multi-account management

KPI-driven

Education

Bachelor’s degree in Marketing/Communications/Business/Sales

Job description

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.

The part you will play

We are seeking a results-driven Live Production Assistant to act as the primary liaison for client accounts, ensuring livestream solutions are delivered seamlessly, on budget, and on schedule. You will take full ownership of the production workflow to resolve escalations, hit performance KPIs, and maintain high-impact client relationships.

As a Live Production Assistant, you will take charge of:

• Leading client communications as the primary point of contact while building long-term, trusted advisor relationships with key stakeholders and sponsors.
• Ensuring timely, budget-compliant delivery of all solutions while effectively managing inquiries and complex issue escalations.
• Preparing account status reports and updating stakeholders on the progress of monthly and quarterly strategic initiatives.
• Collaborating with the sales team to identify growth opportunities and consistently achieving agreed-upon KPIs and targets.
• Managing daily productivity and operational tasks, including mandatory night shifts and travel to livestream studios as scheduled.
• Taking ownership of ad-hoc tasks and additional duties assigned by management to drive company growth and client satisfaction.

What we are looking for - the ideal profile

• Bachelor’s degree in Marketing, Communication, Business, Sales, or a related field.
• Open to fresh graduates or candidates with up to 2 years of experience in account management or social commerce.
• Excellent verbal, written, and presentation skills in both English and Filipino.
• Ability to produce engaging short-form videos and high-quality copy/proofreading for social commerce.
• Deep understanding of the social media ecosystem, including trends, music usage, and platform guidelines.
• Proven ability to juggle multiple accounts simultaneously while maintaining sharp attention to detail.
• Proactive, honest, and service-centric with a "can-do" attitude and a strong commitment to delivering KPIs.

In return, you will be getting

• We pride ourselves on creating visuals that both inspire and perform. At Intrepid, design is part art and part science — we’ll help you elevate your creative talent through our strong merchandising and e-commerce expertise, complemented by ongoing design and AI training to help you create work that truly makes an impact.
• You will see your work - for some of the leading brands in the world - featured across marketplaces and social platforms
• We offer hybrid working to strike the right balance between being 'in the zone' delivering great work undisturbed, and spending time with your colleagues to bond and learn together
• We provide you with the best designer tools (PC/laptop/MacBook and Adobe suite) you need

We also offer

Best of Both Worlds

We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.

Culture that Brings Out the Best

At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.

Grow Without Limits

Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.

Rewarding You Right

We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.