Limited Slot Only- Non-Voice Agent -Start ASAP

Caldwell Communications; Santa Maria; On-site; PHP 600,000 - 800,000; Full time

Job summary

Caldwell Communications is seeking motivated individuals to join their growing team in customer service. This role offers the opportunity for rapid career growth and work-life balance, with responsibilities centered on assisting clients via phone and written communication. Ideal candidates should possess strong English communication skills, and prior experience in BPO is a plus.

Benefits

Competitive Salary

13th Month Pay

HMO with 3 free Beneficiaries on Day One

20% ND Maternity/Paternity Leave

Retirement/Life Insurance for Qualified Staff

Work-life Balance Processes and Programs

Qualifications

• Open to candidates who completed college; no experience required.
• BPO experience is a plus but not necessary.

Responsibilities

• Answer phone calls and provide important information to clients.
• Check mail and internet mail for customer assistance.
• Communicate with customers to address their concerns.

Skills

English communication skills

Education

College graduate

High School Graduate

Job description

For regular employees, we offer an industry-leading benefits package that includes:

• Competitive Salary
• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One

20% ND Maternity/Paternity Leave

• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs

Job Responsibilities

• Answer phone calls and provide important information/ assistance to clients
• Check mail, fax, and internet mail to provide customer assistance
• Communicate with customers via phone or written correspondence to address concerns
• Answer participant questions and communicate effectively to understand their needs

What are we looking for?

• Open to candidates who completed college; no experience required
• Open to High School and Senior High School Graduates with BPO experience
• Excellent to above-average English communication skills
• BPO experience is a plus but not necessary
• Can work onsite
• Located within 25km to 35km from the office

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE! APPLY NOW!