Senior Account Manager

Power Digital Marketing; Mexico; On-site; MXN 1,582,000 - 2,460,889; Full time

Benefits offered by this job

Base salary USD plus commission

Unlimited time off

Flexible work environment

Healthcare stipend

Holiday + mental health days

Growth opportunities

Professional development

Quarterly awards

DEI initiatives

Job summary

Power Digital Marketing in Mexico is seeking an experienced growth marketing lead to drive multi‑channel programs for lifestyle and high‑AOV brands. You will manage daily client relationships, own the performance narrative, and coordinate across paid, SEO, content, email and creative teams to deliver measurable results.

You will translate roadmaps into weekly priorities, optimize full‑funnel strategies, and leverage Nova for data‑driven decisions.

Qualifications

• 4–7 years in lifestyle, high‑AOV or considered‑purchase marketing.
• Experience managing clients day-to-day.
• Understanding full‑funnel strategy: awareness, consideration and conversion.
• Familiar with upper‑funnel channels (content, SEO, YouTube, programmatic).
• Strong written and verbal communication; able to present complex, multi‑channel stories to non‑technical clients.

Responsibilities

• Employ AI technologies to enhance and optimize business processes.
• Leverage Power Digital’s Nova ecosystem within your department.
• Lead weekly client calls on larger accounts and support PM-led calls on smaller accounts.
• Translate roadmap outputs into weekly account priorities; flag misalignment with long-term strategy.
• Track full-funnel performance across awareness, consideration and conversion; surface actionable insights.
• Coordinate paid, SEO, content, email and creative teams around a unified strategy.
• Support retention by monitoring repeat purchase rate and LTV by acquisition cohort.
• Flag misinterpretation of last-touch metrics and prepare discussions with clients.
• Support annual strategy and renewal prep with the AD.
• Build and maintain strong client relationships aiming for 90%+ retention.
• Work in Iris and Nova daily; surface issues before clients raise them.

Skills

Client relationships

Multi-channel marketing

Data-driven storytelling

Strong communication

Job description

Who We Are
We are a tech‑enabled growth firm at the intersection of marketing, consulting and data intelligence, igniting revenue and brand recognition for leading and emerging companies worldwide. As a people‑first firm, we value diversity in backgrounds and experiences and believe our culture is key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world, with a scalable brand, culture and services. Our mission is to power relentless growth and redefine what’s possible through a team of innovation‑driven experts, driven by integrity, autonomy and grit.

As a full‑service growth marketing firm, we offer best‑in‑class services including SEO, content marketing, paid media, social media marketing, programmatic + CTV, public relations, influencer marketing, email + SMS, conversion rate optimization, retail marketing and creative. Our proprietary technology, Nova, analyzes businesses through first‑party data, simplifying investment planning and providing value in unparalleled ways. Managing billions in media, our team challenges traditional planning and measurement through meticulous testing and data science across the customer journey.

Key Responsibilities

• Employ AI technologies to enhance and optimize business processes.
• Utilize and leverage Power Digital’s Nova ecosystem as it relates to your department.
• Lead weekly client calls on larger accounts and support PM‐led calls on smaller accounts—own the performance narrative.
• Translate Power Circuit roadmap outputs into weekly account priorities; flag when short‑term performance pressure pulls execution away from long‑cycle strategy.
• Track full‑funnel performance across awareness, consideration and conversion stages; surface insights that explain measurement complexity clients can act on.
• Coordinate paid, SEO, content, email and creative teams around a unified account strategy.
• Support retention strategy: repeat purchase rate, LTV by acquisition cohort, and post‑purchase lifecycle performance.
• Flag when clients interpret last‑touch metrics in ways that lead to bad budget decisions; prepare the AD for those conversations.
• Support the AD on quarterly strategy, renewal prep and service expansion conversations.
• Build and maintain strong client relationships; contribute to a 90%+ retention rate across your accounts.
• Work in Iris and Nova daily; use performance data to surface issues before clients raise them; maintain Pulse cadence at 100%.

Role Requirements

• 4–7 years in lifestyle, high‑AOV or considered‑purchase marketing, with experience managing client relationships day‑to‑day.
• Understands full‑funnel strategy: awareness, consideration and conversion channels and common measurement gaps.
• Comfortable with multi‑touch attribution limitations—knows what last‑touch misses and can explain it clearly.
• Familiar with upper‑funnel channels (content, SEO, YouTube, programmatic) at a working level.
• Has worked with brands where creative quality and storytelling are a competitive differentiator.
• Has experience managing clients through longer measurement cycles without losing their confidence.
• Strong written and verbal communication; can make a complex, multi‑channel performance story legible to a non‑technical client.

Key Performance Indicators (KPIs)

• Expansion to Churn Ratio (ETCR)
• Net MRR across portfolio
• Client NPS (8+ avg)
• Monthly Service Expansion pipeline generation
• Power Circuit Certification (annual)

Most Important Things (MITs)

• Team coaching and development.
• Marketing strategy, development and execution.
• Client retention and client revenue growth.

Benefits & Perks

• Base salary paid in USD plus commission opportunities.
• Unlimited time off available on day one.
• Fully flexible work environment: remote, in‑office or hybrid.
• Healthcare stipend: $50/month to support healthcare or insurance costs.
• National holidays + 2 mental health recharge days per year.
• Unlimited opportunities for growth and leadership within a rapidly growing firm.
• Ongoing employee development programs for personal and professional growth.
• Quarterly awards including prize money and recognition for outstanding performance.
• Opportunities to be involved in company DEI initiatives.

Power Digital’s people and culture are at the core of our success, and diversity in our team’s backgrounds and experiences is paramount. We are an Equal Opportunity Employer; our employees are people with different strengths, experiences and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity includes race, gender identity, age, disability status, veteran status, sexual orientation, religion and other aspects of identity. Inclusion is everyone's responsibility.

Please be aware of fictitious job openings, consulting engagements, solicitations or employment offers from suspicious sources. These engagements may be an attempt to obtain private information or to induce you to pay a fee for recruitment or training services. Power Digital does NOT charge any application, processing or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/. If you have any doubts about the authenticity of any messaging on behalf of Power Digital, please send us an email at [e-mail] before taking any further action in relation to the correspondence.