Licensed Pharmacist

Watsons Personal Care Stores (Philippines), Inc.; Marikina; On-site; PHP 400,000 - 600,000; Full time

Job summary

Watsons, a leading pharmacy retail brand, is seeking a Store Pharmacist to oversee pharmacy operations and ensure compliance with regulatory standards. This role involves training Pharmacy Assistants, managing customer service, and enhancing store profitability while offering numerous perks such as career progression opportunities and health insurance.

Benefits

Opportunities for career progression

Paid vacation and sick leaves

Internal CPD programs for Licensed Pharmacists

Annual Bonus

Gratuity Pay and Retirement Plan

Health Insurance

Sales Incentives

Direct hire employment

Service Loyalty Award

Qualifications

• Must be a Licensed Pharmacist.
• Familiar with Retail Operation Standards.
• Experience in Sales and Customer Service Functions preferred.

Responsibilities

• Supervise pharmacy operations and ensure regulatory compliance.
• Monitor sales performance and recommend action plans.
• Ensure adherence to health protocols and crisis management plans.

Skills

Analytical skills

Customer feedback management

Coaching

Relationship building

Education

Licensed Pharmacist

Job description

BE PART OF WATSONS:

Investors in People (IIP) accredited company

Asia's number 1 pharmacy retail brand

Best Companies to work for by HR Asia

ROLE PURPOSE

Our Store Pharmacist is responsible for the supervision of pharmacy operations (profitability, professional services, ROS and regulatory compliance). He/ She is accountable in upholding high standards of O + O Customer Service and Good Pharmacy Practice. Acts as Pharmacist-In-Charge, point of contact for regulatory matters, and responsible for the training and development of Pharmacy Assistants/Associates to ensure consistent and compliant pharmacy operations in any store formats.

This role focuses on

•Monitoring and reviewing sales performance (health categories) and recommending action plans to deliver sales budget and pharmacy profitability.

•Ensuring consistency in execution of Brand of Service Standards when dealing with customers (internal or external) and compliance in all regulatory requirements and act as pharmacist-in-charge/point of contact for regulatory matters.

•Performing necessary functions for all digitally enabled services.

•Supporting immediate head in managing ROS compliance (inventory & till) to work on shrinkage below tolerance level.

•Supporting immediate head in monitoring and tracking of store’s controllable expenses and recommends cost efficiency measures to increase productivity & profitability.

•Adhering to health protocols and implementing crisis management plans to mitigate risks to provide employees and customers safe and clean store environment.

•Building network as liaison to lessors for better communication and coordination needed to support the business.

•Sustaining team engagement and performance thru coaching, counseling, motivating and disciplining employees

Success will depend on

•Ability to demonstrate analytical skills, monitor and evaluate implementation of online and offline initiatives, propose solutions and track progress to improve sales & profitability

•Ability to manage and monitor brand of service, handle and resolve online & offline customer feedback with sense of urgency and knows how to escalate complex customer complaints

•Ability to practice ethical and legal standards of the profession

•Ability to analyze store profitability and implement cost optimization measures to maximize productivity

•Ability to validate gaps, monitor compliance, & can coach on retail operating standards to work towards improving efficiency

•Ability to benchmark retail practices and relationship building with mall partners, affiliates and professional organizations/partner schools.

•Ability to delegate tasks, can train and coach selling techniques/functional skills and engage team to maximize productivity & can sustain team motivation.

Perks and Benefits

· Opportunities for career progression

· Paid vacation and sick leaves

· Internal Continuing Professional Development (CPD) programs with Continuing Professional Education (CPE) credit units/specialization for Licensed Pharmacists

· Annual Bonus

· Gratuity Pay and Retirement Plan

· Health Insurance

· Sales Incentives

· Probationary position and direct hire employment

· Service Loyalty Award

WHAT WE LOOK FOR:

Candidate must be a Licensed Pharmacist

Familiar with the implementation of Retail Operation Standards

Experience doing Sales and Customer Service Functions

No work experience requires, and newly licensed Pharmacists are welcome to apply.