Learning Admin Specialist

QBE Europe; Manila; On-site; PHP 500,000 - 700,000; Full time

Job summary

A global insurance provider is seeking a Learning Operations Coordinator to support the implementation of their Leadership and Learning agenda. The role involves managing learning management systems and coordinating learning events while ensuring compliance with company procedures. Candidates should possess a tertiary degree and have relevant administrative experience. Skills in data analysis and familiarity with learning systems like Cornerstone OnDemand are preferred.

Qualifications

• Some relevant work experience required.
• Experience working in a talent or learning team preferred.
• Experience with data analysis is preferred.

Responsibilities

• Ensure compliance with company processes regarding documentation.
• Coordinate learning events and activities with stakeholders.
• Administer the day-to-day operations of the learning management system.

Skills

Adaptability

Analytical Thinking

Detail-Oriented

Stakeholder Management

Human Resource Management

Education

Tertiary Degree or equivalent

Tools

Cornerstone OnDemand

Workday

Learning Management Systems (LMS)

Job description

Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to support the implementation of QBE Leadership and Learning agenda by delivering high-quality learning operations services.The role provides administrative support for learning management systems, acts as the primary contact for learning and development requirements, and coordinates learning events for a Division in alignment with business priorities.

Responsibilities:

• Ensure company processes and procedures are followed when developing and maintaining process documentation
• Comply with relevant legislation, industry codes and company policies and procedures including ensuring compliance to data privacy standards.
• Collaborate with other departments or partnering with stakeholders to ensure success of learning and development activities
• Coordinate with Academy counterparts in providing data and analysis
• Administer the day to day operations of the LMS and serve as point of contact for technical questions or troubleshooting. Communicate issues to stakeholders as warranted.
• Work closely with curriculum development teams and training committees to ensure online trainings are set up/ configured accurately
• Maintains a learning management system (LMS) that meet all regulatory compliance needs and ensure accuracy and integrity
• Manages Learning System functions which include monitoring of course content, course approvals, ensuring processes are completed within given timeframes
• Administer leadership academy systems (ex. Cornerstone, POL, Qualtrics, Workday HRIS)
• Works closely with vendors in managing logistics for various Learning Programs

Work Experience:

Necessary Work Experience includes:

• Some relevant work experience.

Preferred Work Experience includes:

• Experience working in a talent or learning team.
• Experience working in a project-based environment.
• Experience in analysing data.
• Experienced in administrative support role in a global and complex organisation.
• Experienced in supporting learning delivery and broader People processes.
• Experience with Cornerstone OnDemand, or Workday or other learning systems is desirable.

Qualifications:

Necessary Qualifications include:

• Tertiary Degree or equivalent combination of education and work experience.

Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer:

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Skills:

Adaptability, Analytical Thinking, Commercial Acumen, Critical Thinking, Detail-Oriented, Human Resource Management, Human Resources (HR), Intentional collaboration, Learning Management Systems (LMS), Managing performance, Presenting with Impact, Risk Management, Stakeholder Management, Strategic Management, Waterfall Model

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.