Lead, Reliability & Service Health Engineering

Hammerjack Pty Ltd; Philippines; On-site; PHP 2,000,000 - 4,000,000; Full time

Job summary

Axos is seeking a senior reliability engineer to own reliability strategies, SLOs, and incident response across our services. You will define standards, drive risk reduction, and guide capacity and resilience practices.

Join a digital-first fintech team focused on scalable, secure services and cross-functional collaboration with product and platform owners.

This role emphasizes hands-on engineering, leadership, and impact in a regulated tech environment.

Qualifications

• 10+ years in SRE, reliability, production engineering, performance or application diagnostics.
• Experience leading reliability programs or engineering practices.
• Strong service-impact, dependency, incident and risk reasoning.

Responsibilities

• Define reliability engineering standards and SLO framework
• Prioritize systemic reliability risks and improvement work
• Guide service-health analysis, capacity and resilience practices
• Partner with service owners while preserving remediation accountability

Skills

SRE

Reliability

Incident analysis

Job description

About This Job

Own reliability and service-health engineering methods, SLO strategy, recurring-risk reduction and improvement outcomes.

Key Responsibilities

• Define reliability engineering standards and SLO framework
• Prioritize systemic reliability risks and improvement work
• Guide service-health analysis, capacity and resilience practices
• Partner with service owners while preserving remediation accountability

Minimum Qualifications

• 10+ years in SRE, reliability, production engineering, performance or application diagnostics
• Experience leading reliability programs or engineering practices
• Strong service-impact, dependency, incident and risk reasoning

Preferred Qualifications

• Regulated or high-availability environment
• Error-budget, capacity, resilience or chaos-engineering experience
• Relevant SRE, cloud or architecture certification

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol AX (NYSE: AX).

Learn More about working at Axos Business Center

Pre-Employment Background Check, Medical, and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment medical and drug screening.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.