Lead Generation Representative

Select VoiceCom; Cebu City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A growing call center company in Cebu City seeks to hire customer service representatives for outbound calls and lead pre-qualification. Candidates must have a clear speaking voice and excellent English communication skills along with a minimum of 6 months BPO experience. This role requires a results-oriented approach and offers various benefits including medical coverage and career development. Full-time night shift positions available.

Benefits

Medical/Dental coverage (HMO)

Life insurance program

Free weekly in-house massage

Cash incentives for referrals

Annual salary increase

Fun working environment

Qualifications

• Must have excellent command of the English language, with neutral or American accent.
• Strong administrative skills; accurate typing & spelling is essential.
• Willing to work full-time night shift.

Responsibilities

• Place outbound calls and pre-qualify leads.
• Provide customers with information on products/services.
• Meet or exceed service goals.

Skills

Clear speaking voice

BPO experience (at least 6 months)

Excellent English communication skills

Outbound/inbound sales experience

Strong customer service skills

Job description

Responsibilities

The role is primarily responsible for placing outbound calls and pre-qualifying leads.

• Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script.
• Provide customers with information on products/services if needed.
• Be passionate about the service; and enjoy working in a consultative service environment.
• Be results-oriented; and enjoy the challenge of meeting or exceeding goals.

Desired Skills & Knowledge

• Clear speaking voice
• Must have at least 6 months of BPO experience in one company
• Excellent English communication skills both written and verbal
• Must have excellent command of the English language, with neutral or American accent
• Outbound/inbound sales or upselling experience preferred
• Strong customer service skills
• Strong administrative skills accurate typing & spelling is essential to this role.
• Energetic, fun and confident personality
• Willing to work full-time night shift

Work Schedule

Night Shift

About SVC

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it\'s a great place to work!" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.

If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Select VoiceCom today and join the growing SVC family. You wont regret it!

Checkout our Facebook page: www.facebook.com/selectvoicecomph

Benefits

• Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
• Life insurance program
• Free weekly in-house massage
• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
• Career development
• Service incentive leave program
• Annual salary increase based on performance
• Fun and family-like working environment
• Quarterly team outing
• Free flowing coffee and hot chocolate
• Cozy sleeping lounge and canteen plus entertainment area
• Excellent office location in Cebu IT Park
• Terms and conditions apply.

How to apply

Interested candidates may visit our Recruitment Hub at G/F i1 Bldg., Cebu IT Park, Apas, Cebu City from Monday to Friday anytime between 9AM-9PM.

What to prepare

• Updated e-copy (not printed) of your resume (.doc, .docx, .pdf)
• Pen
• ID

Quick apply online! If shortlisted, our recruitment team will reach out to you within 1-7 working days. Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 8AM-11PM (Monday-Friday).