Laptop Refurbishment Technician & Customer Support

NEW LIFE TECH PTE. LTD.; Santo Niño 1st; On-site; PHP 201,000 - 312,000; Full time

Job summary

NEW LIFE TECH PTE. LTD. is seeking a laptop repair technician to inspect, diagnose and repair laptops for customers.

You will upgrade components, install Windows and drivers, and perform quality checks before listing or shipping. This hands-on role requires attention to detail and good communication with walk-in customers. You should have a Nitec/Higher Nitec in IT or electronics, 0–3 years of experience, and the ability to work retail hours, including some weekends.

Qualifications

• Nitec / Higher Nitec in IT, electronics or a related field (or equivalent experience)
• 0-3 years of laptop or PC repair experience; candidates with strong hands‑on skills are welcome
• Good knowledge of Windows, BIOS and hardware troubleshooting
• Careful, HONEST and organized; accurate grading matters to us
• Comfortable dealing with customers
• Able to lift and carry boxes or equipment of about 10-15 kg when stock arrives
• Able to work retail hours, including some weekends

Responsibilities

• Inspect, test and grade laptops (screen, keyboard, battery, ports, storage, cooling)
• Diagnose and repair hardware and software issues
• Upgrade RAM and SSDs; replace batteries, keyboards, screens and fans
• Clean and prepare laptops for sale; install Windows and drivers; securely wipe data
• Perform final quality checks and record serial numbers and condition before items are listed or shipped
• Handle warranty checks and after-sales technical support
• Answer walk-in customers' technical questions
• Help with receiving stock, packing and dispatch daily orders

Skills

Windows knowledge

BIOS knowledge

Hardware troubleshooting

Customer communication

Attention to detail

Physical stamina

Retail hours availability

Education

Nitec / Higher Nitec in IT/Electronics

Job description

NEW LIFE TECH PTE. LTD. is seeking a laptop repair technician to inspect, diagnose and repair laptops for customers.

You will upgrade components, install Windows and drivers, and perform quality checks before listing or shipping. This hands-on role requires attention to detail and good communication with walk-in customers. You should have a Nitec/Higher Nitec in IT or electronics, 0–3 years of experience, and the ability to work retail hours, including some weekends.