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Job summary
A retail solutions company located in Laguna, Philippines is looking for a Customer Engagement Specialist to promote laptops, assist customers, and provide after-sales support. Ideal candidates should have a high school diploma and 1-3 years of experience in retail or customer service. Strong communication skills and a customer-focused approach are essential for success in this role.
Qualifications
1-3 years of experience in retail or customer service.
Enthusiastic, approachable, and customer-focused.
Ability to engage with customers and understand their needs.
Responsibilities
Promote and demonstrate laptop features to customers.
Assist in product displays and manage inventory during promotions.
Provide after-sales support and address customer queries.
Skills
Excellent communication skills
Interpersonal skills
Education
High School Diploma or equivalent
Job description
Description
Promote and demonstrate the features and benefits of laptops to potential customers.
Engage with customers to understand their needs and provide tailored solutions.
Assist in product displays and manage inventory during promotions.
Provide after-sales support and address customer queries related to laptops.
Collect feedback and report on customer interactions to improve service and product offerings.
Requirements
Educational Qualifications: High School Diploma or equivalent.
Experience Level: 1-3 years in retail or customer service.
Skills and Competencies: Excellent communication and interpersonal skills.
Qualities and Traits: Enthusiastic, approachable, and customer-focused.
Working Conditions: Flexible hours in retail environments.