L&D Analyst

CBRE GWS IFM PHILS. CORP.; Philippines; Hybrid; PHP 350,000 - 650,000; Full time

Benefits offered by this job

Government Mandated Benefits

Hybrid Work Setup (once a week onsite)

Paid Leaves (15 SL and 15 VL annually)

HMO with up to three free dependents (

Life Insurance

Annual Performance Bonus

Annual Merit Increase

Job summary

CBRE GWS IFM PHILS. CORP. is seeking a Learning and Development Analyst to partner with business units, identify learning needs, and design, develop, and roll out high‑level programs supporting India and US.

You will lead content development, evaluation tools, governance, and analytics on training effectiveness, while staying current with industry trends and CBRE RISE values.

Qualifications

• Bachelor's Degree preferred with 2–5 years of relevant experience.
• Ability to analyze possible solutions using technical experience to apply judgment.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Advanced math skills for percentages, fractions and financial calculations.
• Prior LMS experience; CSOD knowledge and ADDIE method preferred.
• Experience with Adobe Captivate and PeopleSoft preferred.

Responsibilities

• Create and administer training programs in Learning Resources, Content & Curriculum Development, and Learning Platform Operations.
• Create evaluation and measurement tools for platform offerings.
• Identify needs and recommend solutions; facilitate updates when needed.
• Develop content with subject matter experts and update training materials.
• Approve and manage communications and marketing plans for new courses.
• Ensure content and programs comply with governance guidelines through audits and reports.
• Review training metrics and feedback to evaluate learning effectiveness.
• Stay up-to-date with learning industry trends and best practices.

Skills

LMS management

Content development

Project coordination

Microsoft Office

Analytical thinking

Training delivery

Communication

Stakeholder engagement

Adobe Captivate

PeopleSoft

CSOD (Cornerstone)

ADDIE methodology

Education

Bachelor's degree

Tools

LMS

CSOD (Cornerstone)

Adobe Captivate

PeopleSoft

Job description

About the Role:

As a CBRE Learning and Development Analyst, you will be responsible for partnering with business units or Lines of Business to identify learning needs and to provide appropriate solutions by designing, developing, and rolling out a variety of high-level programs supporting India and US.

This job is a part of the Talent, Learning & Development functional area which focuses on developing, implementing, and evaluating employee development plans and programs to support organizational needs.

What You'll Do:

• Create and administer training programs in three key areas: Learning Resources, Content and Curriculum Development, and Learning Platform Operations.
• Create evaluation and measurement tools for platform offerings.
• Identify needs and recommend smart solutions that meet CBRE learning demands. Facilitate these updates when needed.
• When needed, suggest, and implement solutions and delivery methods to optimize knowledge transfer.
• Partner with subject matter experts to develop content and update training materials, programs, and curriculums.
• Approve and manage communication and marketing plans for new courses and training updates.
• Assure through audits, evaluations, and reports, that all new content and learning programs are consistently administered in compliance with governance guidelines.
• Review training metrics and feedback to evaluate learning effectiveness that helps drive department goals.
• Remain up-to-date and savvy in learning industry trends, methodologies, and best practices and knowhow to put those into best practices.
• Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.
• Have abroad knowledge of own job discipline and some knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. May convince to reach an agreement.
• Impact the quality of own work and the work of others on the team.
• Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
• Explain complex information to others in straightforward situations.

What You'll Need:

• Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Advanced math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.
• Prior experience in Learning Management System (LMS) will be an advantage.
• Intermediate skills with Cornerstone OnDemand (CSOD) and the ADDIE method.
• Experience with Adobe, Captivate and PeopleSoft preferred.

Company Perks and Benefits:

• Government Mandated Benefits
• Hybrid Work Setup (once a week onsite)
• Paid Leaves (15 SL and 15 VL annually)
• HMO with up to three free dependents (Day 1)
• Life Insurance
• Annual Performance Bonus
• Annual Merit Increase

Why CBRE Business Services Organization (BSO):

• When you join CBRE Business services Organization (BSO), you become part of a global leader in commercial real estate and investment services that help businesses and people thrive.
• At CBRE- Business services Organization (BSO), Our ambitious is for growth plan creating the space for dynamic colleagues to build a non-linear career path.
• CBRE Business Services Organization (BSO) fosters a culture where we share commitment to excellence and believe the best work happens in connected communities where respect for each other is foundational.

CBRE Business Services Organization (BSO) is a part of CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2022 revenue). The company has approximately 130,000 employees serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.