Knowledge Analyst

Unisys Managed Services; Mandaluyong; On-site; PHP 446,000 - 781,000; Full time

Job summary

Unisys Managed Services is seeking a Knowledge Management Specialist who will create and maintain knowledge articles and repositories, promote sharing across teams, and ensure knowledge base accuracy and usability.

You will drive adoption of knowledge management tools, analyze usage trends to improve assets, and contribute to a culture of accessible information.

Qualifications

• BA/BS degree and 2-4 years’ relevant experience OR equivalent combination of education and experience.
• ITIL Foundation certification or equivalent experience in IT service management.

Responsibilities

• Creating and maintaining knowledge articles and repositories.
• Promoting knowledge sharing across teams.
• Ensuring knowledge base accuracy and usability.
• Driving adoption of knowledge management tools.
• Analyzing usage trends to improve knowledge assets.

Skills

Knowledge management

Knowledge articles

Knowledge sharing

Education

BA/BS degree

2-4 years relevant experience

Equivalent combination of education and experience

ITIL Foundation Certified

Job description

What success looks like in this role:

• Creating and maintaining knowledge articles and repositories.


• Promoting knowledge sharing across teams.


• Ensuring knowledge base accuracy and usability.


• Driving adoption of knowledge management tools.


• Analyzing usage trends to improve knowledge assets.

You will be successful in this role if you have:

• BA/BS degree and 2-4 years’ relevant experience OR equivalent combination of education and experience


• ITIL foundation certified

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at ••••@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.