Kitchen Team Leader

Frankie's New York Buffalo Wings; Hinatuan; On-site; PHP 223,000 - 357,000; Full time

Job summary

Frankie’s New York Buffalo Wings in Hinatuan, Philippines, seeks a Store Trainer with leadership in a fast-paced kitchen. You will oversee kitchen operations, motivate the team during busy hours, and ensure fast, excellent service.

You will lead task assignments, maintain a friendly professional atmosphere, check food quality, control portions to avoid waste, and train staff for leadership roles. Experience in fast food is an advantage, and a strong guest-service mindset is essential.

Qualifications

• 1+ year of proven leadership experience.
• Exemplary guest service and team attitude.
• Experience in fast food chains is an advantage.
• Energetic and passionate about the job.

Responsibilities

• Oversee kitchen operations and support the MOD/SOD during busy hours.
• Lead and guide kitchen staff with clear task assignments and directions.
• Maintain a friendly and professional atmosphere for staff and guests throughout the shift.
• Perform full quality checks on all food items before serving to ensure standards.
• Train new and existing kitchen staff to achieve station certification and leadership readiness.

Skills

Leadership

Team management

Guest service

Communication

Staff training

Job description

• Support the Manager-on-Duty (MOD) or Supervisor-on-Duty (SOD) by overseeing kitchen operations, especially during busy hours.
• Ensure fast and excellent service by keeping the kitchen team motivated, positive, and high-energy.
• Help prepare the kitchen and overall store for the shift, following the Kitchen Checklist.
• Lead and guide kitchen staff by assigning tasks, giving clear instructions, and making sure everyone is ready for the day.
• Maintain a friendly and professional work atmosphere for both team members and guests throughout the shift.
• Perform a full check on all food items before serving to ensure they meet the required quality standards.
• Monitor the use of ingredients and enforce proper portioning to avoid waste or shortage.
• As a Store Trainer, handle the training of new and existing kitchen staff to help them become certified in their stations and prepare them for leadership roles.
• Give special assignments and set clear rules to keep the kitchen running smoothly and efficiently.
• Experience in Fast Food Chains is an advantage
• Exemplary Guest Service and Team Player Attitude
• Energetic and Passionate with their job
• With at least 1 year of proven Leadership Experience and Skills