Key Account Supervisor

Puratos; Cebu City; On-site; PHP 700,000 - 900,000; Full time

Benefits offered by this job

Career development

Coaching & training

Ownership culture

Job summary

Puratos Philippines is seeking a proactive Key Account Supervisor for Bakery Chains and Industrial Accounts to grow profitable sales and build strong customer relationships across key accounts in the Cebu/Bohol region. You will work with Area Sales Manager and Channel Manager to execute account strategies and drive sales growth.

The role requires 2–3 years in sales/marketing, fluency in business English and Filipino, and experience with SAP-CRM.

Qualifications

• Bachelor’s degree in Business Management, Business Administration, Marketing, or related field.
• 2–3 years of experience in sales and/or marketing.
• Experience leading projects and collaborating with support teams.
• Experience with budgets, expenses, and pricing management.
• Fluent in business English and Filipino (written & verbal).

Responsibilities

• Manage daily relationships with the assigned account portfolio and prioritise key accounts.
• Plan customer visits, prepare formal visit reports, and maintain CRM records.
• Develop and implement a Key Account Plan in collaboration with senior management.
• Negotiate commercial conditions and annual budgets in line with company procedures.
• Coordinate with pricing department and local sales management for customer-specific pricing.
• Contribute to development and execution of proactive sales and marketing plans.

Skills

Business English & Filipino

Education

Bachelor’s Degree in Business Management, Business Administration, Marketing, or related

Tools

SAP-CRM

Job description

At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities.

We are more than 10.000 employees in over 70 countries and a consolidated turnover of 3 billion euros. Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future This, along with our commitment to our local communities, is what makes working at Puratos so magical.

To strengthen our team in Puratos Philippines, we are looking for:

Cebu and Bohol, Philippines

Your Mission

The mission of the Key Account Supervisor, Bakery Chains and Industrial Accounts is to develop profitable sales, in line with the defined objectives and create strong relationships with the assigned key accounts, in line with the Bakery Chains and Industrial Accounts channels strategy. To do so he/she will execute the account strategy in close collaboration with the business development team working directly with the Area Sales Manager and functionally with the Bakery Chain Channel Manager to ensure sales growth in his/ her assigned area.

What you will do

1. Manage the daily relationships with the assigned Account portfolio

• Prioritizes within the customer portfolio the key accounts and key development accounts.
• Performs the visits to the customers with the necessary frequency and call in the business development resources when needed.
• Prepares the customer visits in a formal way and debrief with a call report after the visit. Include this in CRM for distribution for the business development team.
• Builds the customer profile, keep it up to date in CRM.
• Maintains all relevant information up to date in the Account Fact File –including the history and confirmations of the Terms and Conditions.

3. Business Management

• Follow up & reports on the customer’s KPI’s: sales results, service level, quality, profitability, budgets. Clarify deviations and initiate corrective actions where necessary.
• Develops, formulates, and implements a Key Account Plan for the key customers in collaboration with the Area Sales Manager and Bakery Chain Channel Manager.
• Negotiates a joint business development plan with the customer based on the key account plan and reviews after 6 months with the customer in a formal mid-year review.
• Negotiates the commercial conditions and budget on a yearly basis, following the procedures and guidelines regarding this topic.
• Manages a central customer project list (SANCOC, CRM) and keeps this up to date.
• Manages all related activities together with the business development team (tech support, marketing, operations, etc.)
• Learns from Best Practices shared on the Channel Portal to improve overall performance with the customers.

4. Pricing and profitability

• Keeps the overview of the customer’s commercial conditions and budgets up to date.
• Confirms the conditions each year to the customer in line with the Puratos procedures.
• Collaborates with pricing department and/or local sales management to manage customer specific pricing, integrating all commercial conditions.

5. Execute

• Reacts effectively to deliver unique and exceptional customer experiences, customized for the Bakery Chain sales channel.
• Implements given sales strategies including marketing campaigns (communication, promotion) following clear objectives and KPI’s.

6. Contribute

• Actively collaborates in creating account plans for Key Accounts & Key Development Accounts, in partnership with the Area Sales Manager and Bakery Chain Channel Manager. Contributes to customer/channel understanding and segmentation, actively participating in creating differentiated joint sales and marketing plans.

7. Build

• Proactively initiates and builds relationships with relevant senior Management at customer level.
• Leads the development and implementation of proactive sales and marketing strategies and plans to drive customer engagement and business growth.

What we expect from you

• Bachelor’s Degree in Business Management, Business Administration, Marketing, or any related course
• With at least 2-3 years of experience in sales and/ or marketing
• Experience in leading projects, collaborating with support teams, and contributing to building a high-performance business development team
• Experience in handling back-end responsibilities such as management of budgets, expenses, and pricing
• Experience with SAP-CRM usage or its equivalent
• Digital savvy and is knowledgeable in e-commerce tools
• Fluent in business English and Filipino (written & verbal)

What you can expect from Puratos

• You will join a stable family business that has become an international market leader. You will be welcomed in a dynamic work environment where passion for innovation, team spirit and continuous improvement are part of our main priorities. You can expect to have a fascinating and varied job in an atmosphere with open communication, where personal development is strongly encouraged through ownership, coaching and training

We are a warm family company with a historical growth track record and a clear long-term vision for the future. We promote a caring, trustful, and respecting work environment by putting people first.

We at Puratos cultivate an inclusive global workplace, that fully embraces diversity and equal

opportunities for all. We strive to reflect the richness of our customers, communities, and society, accelerating our ability to innovate and deliver on our commitments.

About us

The secrets behind Puratos’ global success and consistent growth are taste and quality. We would like to welcome you within our enthusiastic, committed and passionate team of more than 10.000 employees. We are an international player and, what is more, a Belgian family business. Our people make the difference every single day. How? By developing, producing and distributing a unique and high-quality range of ingredients for bakers, pastry-chefs and chocolatiers, since 1919.

More than a century later, our products and services are available in 100+ countries around the world. Our passion for innovation, closeness to our customers, and their customers, as well as our core values form the basis of our passion to improve.

This is what makes working at Puratos so magical!

At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities.We are more than 10.000 employees in over 80 countries and a consolidated turnover of 3 billion euros (in 2023). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future This, along with our commitment to our local communities, is what makes working at Puratos so magical.