Junior Operations Analyst - Global Proxy Distribution (US)

ISS; Makati; Hybrid; PHP 1,392,000 - 2,031,000; Full time

Job summary

A leading financial market provider in Makati is hiring a Junior Operations Analyst. The role involves processing client vote instructions through local custodians and requires a Bachelor's degree in Business or related field. Skills in communication and MS Office are essential. This position is primarily on-site with potential for hybrid work after an initial period. A candidate with strong organizational skills who can meet tight deadlines will excel in this role.

Qualifications

• Bachelor’s degree in Business, Finance, or Economics required.
• Candidates must have strong verbal and written communication skills.
• Detail-oriented with strong organizational capabilities.

Responsibilities

• Processes vote instructions from clients through local market sub custodians.
• Completes additional paperwork such as proxy cards and power of attorney.
• Assists account managers with client inquiries.

Skills

Verbal communication

Written communication

Detail-oriented

Organizational skills

Multitasking

Team player

Adaptability

Ability to meet deadlines

Education

Bachelor’s degree in Business, Finance, Economics or related field

Tools

MS Office

Job description

Let’s be #BrilliantTogether

Overview

ISS STOXX is hiring! We are looking for a Junior Operations Analyst to be part of our Global Proxy Distribution team. The Junior Operations Analyst is responsible for the generation and distribution of ballots, management of special meeting requirements and alerts, transmission of vote instructions to the local sub custodians or to the registries, and establishment and maintenance of strong working relations with our network of local custodian banks.

Responsibilities

• Processes vote instructions from clients of GPD banks through to the banks’ local market sub custodians in the agreed upon method and format (SWIFT, fax, email, online voting).
• Completes any additional paperwork needed to support vote instruction such as proxy cards, power of attorney, etc.
• Performs tasks under the direct voting to the registries service such as completion of proxy cards and uploading of vote files to the registry’s portal.
• Assists the account managers in answering incoming client inquiries.
• Coordinates with the sub custodians regarding rejected vote instructions as advised by the local sub custodians, as well as requirements to lodge vote instructions for meetings with special instructions.
• Maintains sub-custodians’ contact information, SWIFT addresses, instruction delivery preferences and formats.
• Accomplishes the daily workload through the internal proprietary application GPD Manager and DIG.
• Reviews regular automated reports which serve as review or audit of Ballot Generation and Vote Execution processes.
• Contributes ideas, efforts for efficiency and improvement of processes where appropriate.
• Performs other duties as assigned.

Qualifications

• Bachelors’ degree in Business, Finance, Economics or any equivalent/related course
• Strong verbal and written communication skills
• Knowledge and experience in using MS-Office
• Detail-oriented with strong organizational and multitasking abilities
• Team player with initiative and adaptability
• Ability to meet tight deadlines and work under pressure
• Knowledge of corporate governance transactions, and capital markets is a plus
• Work Location & Schedule: Will work on a graveyard shift schedule – 11:00 PM to 8:00 AM at our Solaris One Building, Makati office. Must be willing to work onsite five (5) days a week for the first three (3) months. After this period, a hybrid set-up (3 days onsite, 2 days remote) may be offered based on performance and manager’s assessment. Open to rendering overtime work on Philippine holidays and weekends to provide client coverage.

#LI-MCG95

#ENTRYLEVEL

#OTHERS

#ANALYST

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let’s empower, collaborate, and inspire.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

Founded in 1985 as Institutional Shareholder Services (ISS) Inc., ISS Governance is a leading global provider of independent and objective shareholder meeting research and recommendations, providing multiple voting policy choices as well as end-to-end workflow solutions for institutional investors. More than 1,600 clients worldwide utilize ISS Governance’s actionable expertise to help them make informed investment stewardship decisions, and to help them manage their voting responsibilities. Covering over 50,000 meetings annually, ISS Governance leverages its extensive global footprint, deep experience, high quality data and analysis, unified client support, and technology infrastructure to continuously evolve and extend its innovative suite of solutions to meet clients’ evolving portfolio, fiduciary, and stewardship requirements.

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.