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A leading company in the Philippines is seeking a Junior Network Engineer to monitor network stability and support low-level tasks. Candidates with tech support experience, strong troubleshooting skills in LAN and WAN, and good communication abilities will fit well in this dynamic, employee-focused organization with exciting growth opportunities.
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Job Summary: Junior Network Engineers are Responsible in Monitoring of Alert(s) as well as Handling Email Follow-Ups with Both ISP and Vendor Technical Support. The incumbent will be Assigned to Work on Low-Level Tasks, Short-Term Projects, and Handle Common NetOps-Corp Ticket(s) among others.
Essential Duties and/or Responsibilities:
• Monitor Network Stability & Alerts (NetOps-Corp-Ops Tickets)
• Interaction with ISP: Open Tickets and Send Email Follow-Ups
• Interaction with Vendor: Open/Monitor Incident Tickets/Cases
• L1 Support: Port VLAN Move, Bounce of Port, Faulty Ports etc.
Minimum Hiring Qualifications:
• Tech Support Experience is a Plus - Telco/ISP Background
• Good Technical Skills in LAN and WAN Troubleshooting
• Can Perform Basic Troubleshooting and Data Gathering
• Able to Present Information in a Technical or Basic Report
• Strong Verbal and Written English Communication Skills
• Basic Show Commands, Identify Issues & Verify Settings
• Basic Knowledge and Understanding of Cisco and Juniper
Get Hired and Enjoy the Following:
• Interact, Collaborate and Learn from Industry Experts
• Enjoy a Fun and Competitive Work Environment
• Exciting Opportunities for Growth and Development
Work Location: Bonifacio Global City, Taguig (Philippines)