Join us virtually for initial processing! | Insurance Account | Bridgetowne Site

WNS Global Services, Inc.; Quezon City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading business process management company in Quezon City is seeking customer support professionals. Candidates must have at least one year of international BPO experience and be high school graduates. The role involves communicating with customers, listening to their needs, and providing solutions. Benefits include structured career path, HMO coverage from Day 1, and skills training opportunities.

Benefits

Structured career path

Free HMO Coverage from Day 1

Skills training opportunities

Paid leaves

Qualifications

• Must have at least 1-year international BPO experience, preferably in benefits or insurance.
• Must be willing to work onsite.
• Can start ASAP.

Responsibilities

• Communicate with customers in a professional manner.
• Listen attentively to customer needs and demonstrate empathy.
• Provide solutions for specific requests as per process guidelines.

Skills

Communication skills

Customer service skills

Proficiency in CRM systems

Proficient in Microsoft Office Suite

Education

High school graduate

Tools

Customer service software

Job description

ANNOUNCEMENT:

We are also processing candidates through our Virtual Career Hub from 10:30 AM to 4:00 PM every weekday for an initial interview.

Click the link to join: https://wns-collaboration.zoom.us/j/92167607160

WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries.

WNS is looking for someone who can communicate with customers in a professional manner and provide solutions for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing customer support.

Qualifications:

• Must be a high school graduate
• Must have at least 1-year international BPO experience, preferably in benefits or insurance
• Proficient in using customer service software, CRM systems, and Microsoft Office Suite
• Excellent communication skills
• Good customer service skills
• Willing to work onsite
• Can start ASAP

Benefits:

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Free HMO Coverage from Day 1, including your dependents
• Skills Training opportunities
• Paid Leaves

To process your application onsite, kindly visit our Career Hub from 9AM-4PM, Mondays - Fridays at: G/F Tera Tower, Bridgetowne Libis, Quezon City (near Opus Mall)