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Xurpas, Inc. in Cebu City, Philippines is seeking an Application Support Engineer to investigate and resolve issues across essential business systems, ensuring smooth service delivery and high reliability.
You will become a subject matter expert, collaborate with cross-functional teams, document findings for a knowledge base, and assist in updates and patches while monitoring performance to preempt outages.
As an Application Support Engineer, a typical day involves investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and collaborating with different teams to ensure smooth and uninterrupted service delivery. The position demands continuous monitoring and troubleshooting to maintain system reliability and performance.