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IT Technical Support Specialist

Cartrack Technologies Philippines Inc.

Makati

On-site

PHP 400,000 - 600,000

Full time

Today
Be an early applicant

Job summary

A leading global SaaS company is looking for an IT Technical Support Specialist in Metro Manila. The role involves troubleshooting hardware, software, and network issues, installing and maintaining systems, and providing daily support. The ideal candidate should have a degree in engineering or related fields and good communication skills in English. Entry-level candidates are welcome. This position may require working outside standard hours.

Qualifications

  • Entry level candidates are welcome to apply.
  • Willing to work outside standard hours if needed.

Responsibilities

  • Troubleshoot hardware, software, and network issues.
  • Provide daily IT support and resolve technical queries.
  • Document technical procedures and train users.

Skills

Troubleshooting hardware issues
Monitoring performance
Good communication skills in English
Proactive and customer-focused

Education

Diploma or Degree in Computer, Electronic, Telecom, or Automotive Engineering
Job description

We area leading global SaaS company in smart mobility and telematics, serving over 2 million users across 23+ countries. We provide real-time vehicle tracking, fleet management, and data analytics to drive efficiency and safety. Currently, we are looking for an IT Technical Support Specialistto support our global business.

Responsibilities:

  • Troubleshoot hardware, software, and network issues
  • Install, configure, and maintain Cartrack systems and application
  • Monitor performance and ensure smooth operation
  • Collaborate with global teams on IT project
  • Document technical procedures and train user
  • Provide daily IT support and resolve technical queries

Requirements:

  • Diploma or Degree in Computer, Electronic, Telecom, or Automotive Engineering
  • Entry level are welcome to apply
  • Good communication skills in English
  • Proactive, customer-focused, and team-oriented
  • Willing to work outside standard hours if needed
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