IT Technical Support | End User Technician - Alorica Centris site

TalentLink Outsourcing; Quezon City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading outsourcing company based in Quezon City is seeking an IT Support Specialist to troubleshoot hardware and software issues and provide remote assistance. Candidates with 1-2 years of experience, particularly in BPO, are encouraged to apply. Strong knowledge of Windows and Office 365 is essential for this role.

Qualifications

• At least 1–2 years of IT support experience, preferably in BPO.
• Strong knowledge of Windows, Office 365, and networking.
• Excellent problem-solving and communication skills.

Responsibilities

• Troubleshoot and resolve hardware, software, and network issues.
• Install, configure, and maintain systems and applications.
• Provide onsite and remote IT support to employees.

Skills

Problem-solving

Communication

Knowledge of Windows

Office 365

Basic networking

Job description

Responsibilities

• Troubleshoot and resolve hardware, software, and network issues
• Install, configure, and maintain systems and applications
• Provide onsite and remote IT support to employees
• Ensure IT assets are properly managed and documented

Qualifications

• At least 1–2 years of IT support experience (BPO experience a plus)
• Strong knowledge of Windows, Office 365, and basic networking
• Excellent problem-solving and communication skills
• Willing to work onsite and in shifting schedules