IT Technical Support

Sysgen Outsource, Inc.; Makati; On-site; PHP 400,000 - 600,000; Full time

Job summary

A reputable outsourcing company in Makati is seeking a skilled individual for an on-site role involving document management and IT support. The ideal candidate must possess a Bachelor’s degree and have at least two years of experience in document or records management. Responsibilities include troubleshooting, managing server backups, and preparing project documents. The company offers a professional working environment with opportunities for career growth.

Qualifications

• Minimum of two years of work experience in document or records management.
• Experience working with various files and software.
• Thorough knowledge of Microsoft Office programs.

Responsibilities

• Monitor and implement scheduled server back-up.
• Troubleshoot computer and network problems.
• Create email and network accounts for new employees.

Skills

Document management

Attention to detail

Multitasking

Education

Bachelor’s Degree in Computer Science, Business Administration, or a similar field

Tools

Microsoft Office

Microsoft Teams

Job description

The successful candidate will work on-site in Makati and have 1-3 years of experience with a Bachelor's degree.

Job Description

• Monitor and implement scheduled server back-up.
• Troubleshoot computer and network problems.
• Implement solutions to minimize work interruptions due to system problems.
• Create email and network accounts for new employees.
• Manage manual link building to avoid spam.
• Prepare, manage, and file project documents (electronic and hardcopy).
• Copy, scan, and print documents as needed.
• Maintain confidentiality of important documents and ensure backup files.
• Produce document progress reports and email lists of drawings to the senior officer.
• Submit produced drawings to the client and respond to client inquiries.

Requirements

• Bachelor’s Degree in Computer Science, Business Administration, or a similar field.
• Minimum of two years of work experience in document or records management.
• Experience working with various files and software.
• Thorough knowledge of Microsoft Office programs, including Microsoft Teams.
• Good attention to detail and ability to multitask.

Working Location

Please note that the position is based on-site in Makati. When applying, beware of potential fraud and report any suspicious activity, such as an employer withholding your ID or requiring a guarantee.