IT Support Service Desk Operations Associate

Hellmann Worldwide Logistics; Pasay; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Strong Team Spirit

Safe, inclusive environment

Opportunities for growth and development

Job summary

Hellmann Worldwide Logistics in Metro Manila, Philippines is seeking an IT Support Service Desk Operations Associate. This role is essential for maintaining logistics efficiency and accuracy through strong administrative support and teamwork.

The ideal candidate thrives in a multicultural setting, demonstrating dependability and a proactive approach to problem-solving. Join us to enhance processes and foster a collaborative working environment with opportunities for growth.

Qualifications

• Ability to manage day-to-day operational tasks.
• Demonstrated dependability and proactive problem-solving.
• Strong communication and teamwork skills.

Responsibilities

• Maintain efficiency and accuracy of logistics operations.
• Coordinate IT Support activities.
• Provide administrative and clerical support.

Skills

Administrative support

Team collaboration

Process improvement

Job description

About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward‑Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10,000 employees in more than 200 locations worldwide.

The IT Support Service Desk Operations Associate

The IT Support Service Desk Operations Associate plays a crucial role in maintaining the efficiency and accuracy of logistics operations through meticulous administrative and clerical support. Managing essential office tasks, coordinating IT Support activities, and providing comprehensive support to the team. This role demonstrates dependability in handling tasks, a caring attitude toward team collaboration, a proactive approach to improving processes, and a forward‑thinking mindset to anticipate and solve challenges, all contributing to the operational success of the company.

About the Job

We are looking for a dedicated individual who can handle day‑to‑day operational tasks while ensuring high levels of accuracy and teamwork.

Benefits

• A strong Team Spirit and a lot of fun together
• A safe, multi‑cultural and inclusive environment
• Individual opportunities for growth and development

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disability, religion, ethnic origin or sexual identity: we look forward to meeting you!