IT Support OJT (Student Trainee)

TaskUs; Antipolo; On-site; PHP 167,000 - 234,000; Part time

Job summary

TaskUs is seeking an enthusiastic IT Support Student Trainee for its On-the-Job Training program. This role provides hands-on experience in hardware lifecycle management, asset compliance, and onsite infrastructure support within a fast-paced corporate environment.

You will work under the direct guidance of experienced IT staff, gaining practical exposure to imaging, deployment, and asset audits while fulfilling academic requirements.

Qualifications

• Active pursuit of a degree in Information Technology, Computer Science, or related field.
• Willingness to learn IT operations and workplace etiquette.
• Ability to work under supervision in a corporate environment.

Responsibilities

• Support hardware lifecycle activities under supervision.
• Assist IT Asset Management with audits and inventory records.
• Support equipment distribution for remote staff and onsite facilities tasks.
• Maintain and test audiovisual and teleconferencing equipment.

Skills

Proactive attitude

Eagerness to learn

Team player

Education

Currently enrolled in IT/CS

Job description

About TaskUs

TaskUs is a provider of outsourced digital services and next‑generation customer experience to fast‑growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud‑based infrastructure, TaskUs serves clients in the fastest‑growing sectors, including social media, e‑commerce, gaming, streaming media, food delivery, ride‑sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty‑three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever‑changing world.

What We Offer

At TaskUs, we prioritize our employees’ well‑being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee’s career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Program Overview

We are looking for an enthusiastic and eager‑to‑learn IT Support Student Trainee to join our team for their On‑the‑Job Training (OJT). This role is designed to bridge the gap between classroom theory and real‑world application. Under the direct supervision of our experienced IT professionals, you will gain hands‑on experience in hardware lifecycle management, asset compliance, and onsite infrastructure support within a fast‑paced, professional corporate environment.

Key Responsibilities

• Hardware Lifecycle Support: Assist in the end‑to‑end process of hardware technology refresh, including the physical preparation, imaging, and deployment of machines for team members.
• Asset & Inventory Compliance: Support the IT Asset Management team in conducting physical audits of hardware, ensuring accurate inventory records, and maintaining organization in production and storage areas.
• Equipment Logistics: Support Work‑From‑Home (WFH) initiatives by assisting with equipment testing, secure boxing, and coordinated distribution for remote staff.
• Onsite Infrastructure Assistance: Collaborate on office facility projects, including cable management (harnessing) and the safe physical transport of IT assets across sites.
• Physical Setup & Maintenance: Ensure the functionality and readiness of executive boardroom audiovisual and teleconferencing equipment through routine testing and maintenance.

Qualifications

• Currently enrolled as a student pursuing a degree in Information Technology, Computer Science, or a related technical field.
• Must have an active endorsement letter from the University/College OJT Coordinator.
• A proactive attitude and an eagerness to learn professional IT operations and workplace etiquette.

Program Logistics

• Work Setup: Onsite (Mandatory)
• Work Schedule: Shifting/rotating schedule
• Supervision: All tasks are performed under the direct guidance of assigned IT staff; interns participate for the purpose of fulfilling academic requirements.

DEI

• In TaskUs we believe that innovation and higher performance are brought by people from all walks of life.
• We welcome applicants of different backgrounds, demographics, and circumstances.
• Inclusive and equitable practices are our responsibility as a business.
• TaskUs is committed to providing equal access to opportunities.
• If you need reasonable accommodations in any part of the hiring process, please let us know.