IT Support OJT ( Student Trainee )

TaskUs; Batangas City; On-site; PHP 156,000 - 223,000; Full time

Job summary

TaskUs in the Philippines is seeking an enthusiastic IT Support Student Trainee to join our team for hands-on learning through the On-the-Job Training program. Under supervision, you will gain real-world experience in hardware lifecycle management, asset compliance, and onsite infrastructure support in a fast-paced corporate environment.

This onsite internship requires current IT/CS students, an active endorsement letter from your university OJT coordinator, and a proactive attitude ready to

Qualifications

• Currently enrolled student in Information Technology, Computer Science, or related field.
• Active endorsement letter from university OJT Coordinator.
• Proactive attitude and eagerness to learn IT operations and workplace etiquette.

Responsibilities

• Assist hardware lifecycle refresh from imaging to deployment.
• Support IT Asset Management audits and inventory.
• Assist with WFH equipment testing and distribution.
• Collaborate on onsite infrastructure projects and cable management.
• Maintain audiovisual and teleconferencing equipment readiness.

Education

Student in Information Technology/Computer Science or related field

Job description

Job Description

About TaskUs:

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer:

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

IT Support OJT (Student Trainee)

Program Overview

We are looking for an enthusiastic and eager-to-learn IT Support Student Trainee to join our team for their On-the-Job Training (OJT). This role is designed to bridge the gap between classroom theory and real-world application. Under the direct supervision of our experienced IT professionals, you will gain hands-on experience in hardware lifecycle management, asset compliance, and onsite infrastructure support within a fast-paced, professional corporate environment.

Key Responsibilities

• Hardware Lifecycle Support: Assist in the end-to-end process of hardware technology refresh, including the physical preparation, imaging, and deployment of machines for team members.
• Asset & Inventory Compliance: Support the IT Asset Management team in conducting physical audits of hardware, ensuring accurate inventory records, and maintaining organization in production and storage areas.
• Equipment Logistics: Support Work-From-Home (WFH) initiatives by assisting with equipment testing, secure boxing, and coordinated distribution for remote staff.
• Onsite Infrastructure Assistance: Collaborate on office facility projects, including cable management (harnessing) and the safe physical transport of IT assets across sites.
• Physical Setup & Maintenance: Ensure the functionality and readiness of executive boardroom audiovisual and teleconferencing equipment through routine testing and maintenance.

Qualifications

• Currently enrolled as a student pursuing a degree in Information Technology, Computer Science, or a related technical field.
• Must have an active endorsement letter from the University/College OJT Coordinator.
• A proactive attitude and an eagerness to learn professional IT operations and workplace etiquette.

Program Logistics

• Work Setup: Onsite (Mandatory)
• Work Schedule: Shifting/rotating schedule
• Supervision: All tasks are performed under the direct guidance of assigned IT staff; interns participate for the purpose of fulfilling academic requirements.

DEI

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.