IT Project Coordinator

New Era Technology; Manila; Remote; PHP 600,000 - 800,000; Full time

Job summary

A leading company focuses on delivering end-to-end technology solutions and is seeking an IT Project Coordinator to support project management activities. The role involves project coordination, communication with stakeholders, and ensuring projects meet quality standards and deadlines. We offer a competitive salary along with various employee benefits, aiming to create a supportive and growth-oriented environment.

Benefits

Health and Wellness Reimbursement Benefits

Company Salary Loans

Government contributions

Assistance with government loan payments

13th month pay

Night differentials pay

Holiday pay for hours worked on holidays

Mandated Leaves

Work equipment provided

Qualifications

• 1-2 years of experience in IT project coordination or related field.
• Experience working directly with customers and vendors.
• Skilled in project planning, tracking, and process improvement.

Responsibilities

• Support project management activities ensuring projects are completed on time and within scope.
• Coordinate tasks and manage schedules.
• Monitor work order progress and ensure SLA/KPI compliance.

Skills

Project Management

Effective Communication

Microsoft Office Proficiency

Problem-Solving

Risk Management

Leadership

Multitasking

Adaptability

Tools

Project Management Tools

Job description

Join New Era Technology, where People Firstis at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

What is the role

As an IT Project Coordinator, you will be responsible for supporting project management activities, ensuring that projects are completed on time, within scope, and within the budget. This role involves coordinating tasks, managing schedules, and communicating with team members and stakeholders to facilitate project success as defined by the PMO.

The following include but may not be limited to the responsibilities of the IT Project Coordinator:

• Project Coordination:Plan and schedule work orders based on priorities and resource availability. Liaise with vendors, onsite teams, and cross-functional departments to meet project timelines.
• Work Order Management:Review, track, and close work orders promptly. Ensure accurate documentation and timely billing submission.
• Performance Monitoring:Monitor work order progress, ensure SLA/KPI compliance, and maintain high service quality.
• Customer Communication:Provide regular updates, confirm deliverables, and ensure customer satisfaction.
• Quality Assurance:Enforce quality standards, validate task completion, and support team compliance with operational procedures.

Work Set-up / Work Schedule

• Remote
• 8am – 5 pm (EST) / 9pm – 6am (PH time)

Who we are looking for

The ideal candidate will bring strong project management expertise, along with the following key skills:

• 1–2 years of experience in IT project coordination or related technical field
• Effective communicator with experience working directly with customers and vendors
• Proficient in Microsoft Office and familiar with project management tools
• Strong understanding of business operations and project management
• Excellent problem-solving and risk management skills
• Proven leadership in cross-functional teams
• Skilled in project planning, tracking, and process improvement
• Detail-oriented with strong multitasking and quality control abilities
• Adaptable to shifting priorities and committed to continuous improvement

What we offer

At New Era Technology, we are committed to providing our employees with rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

• Health and Wellness Reimbursement Benefits
• Company Salary Loans
• Government contributions
• Assistance with government loan payments
• 13th month pay
• Night differentials pay
• Holiday pay (for hours worked on holidays)
• Mandated Leaves
• Work equipment provided

New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

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