IT Operations Team Lead - Entry Level

Concentrix; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Job summary

Concentrix Philippines is seeking an entry-level supervisor to manage a small team, oversee routine tasks, and ensure completion of assignments in line with established policies. You will guide subordinates, monitor unit performance, and support achieving weekly targets with timely feedback.

The role emphasizes coaching, mentoring, and regular communication to maintain smooth operations and adherence to procedures in a fast-paced environment.

Qualifications

• Entry-level professional in a supervisory role.
• Predominantly process-driven work with established policies and procedures.

Responsibilities

• Directs subordinates on actions based on policies and procedures to complete assignments.
• Monitors daily/weekly operations of a unit or sub-unit.
• Coordinates and drives direct reports to achieve set metrics and business goals.

Skills

Supervisory skills

Coaching

Mentoring

Communication

Job description

Concentrix Philippines is seeking an entry-level supervisor to manage a small team, oversee routine tasks, and ensure completion of assignments in line with established policies. You will guide subordinates, monitor unit performance, and support achieving weekly targets with timely feedback.

The role emphasizes coaching, mentoring, and regular communication to maintain smooth operations and adherence to procedures in a fast-paced environment.