IT Operations Engineer (Okta)

Outsourced Global Staff; Philippines; Remote; PHP 1,200,000 - 1,800,000; Full time

Job summary

Outsourced.ph is seeking a Senior IT Systems Engineer (Okta) to own IT operations, identity management, and endpoint security for high-growth clients. You will architect identity solutions, manage SaaS provisioning, and drive automation across the environment.

You will lead end-to-end IAM, implement SAML, OIDC, SCIM integrations, and oversee macOS fleet management using Kandji/Jamf/Intune. Strong scripting and English communication are required for onboarding and incident notes.

Qualifications

• 5+ years of overall IT Operations or Systems Administration experience.
• 2+ years of hands-on production administration in Okta.
• Demonstrated experience building SAML, OIDC, and SCIM integrations from scratch.
• Proven automation capability with Okta Workflows and REST APIs.
• Real-world macOS fleet management with Kandji, Jamf, or Intune.
• EDR deployment experience with CrowdStrike Falcon.
• Strong written and spoken English communication skills.
• Ability to work autonomously and manage workload with clear ticket tracking.

Responsibilities

• Own identity and access management (IAM) for production environments, including Okta configuration and provisioning.
• Design and implement SSO, SCIM provisioning, and RBAC across SaaS apps.
• Build end-to-end automation workflows using Okta Workflows and REST APIs.
• Manage and secure macOS devices using Kandji/Jamf/Intune, including baseline configurations.
• Deploy and tune EDR tooling (CrowdStrike Falcon) and handle security policy enforcement.
• Provide day-to-day help desk support, onboarding, and compliance assistance (SOC 2 / ISO 27001 readiness).

Skills

IT Operations

Okta administration

SAML/OIDC/SCIM integrations

Automation & workflows

Python scripting

PowerShell scripting

Bash scripting

macOS fleet management

EDR tooling (CrowdStrike Falcon)

English communication

Autonomy & ownership

Tools

Okta

Kandji

Jamf

Intune

CrowdStrike Falcon

Job description

IT Operations Engineer (Okta)

Full Time Employee

Job Summary

5+ years of overall IT Operations or Systems Administration experience, with at least 2+ years of hands‑on production administration in Okta.

Job Description

About Us

Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.

About the Role

We are seeking a Senior IT Systems Engineer (Okta) to serve as the technical owner of IT operations, identity management, and endpoint security for high-growth, venture-backed technology clients.

In this role, you will own the IT environment end to end. You will be responsible for identity architecture, SaaS administration, endpoint compliance, and direct day‑to‑day user support. What ties this role together is automation: you are someone who looks at repeated, manual tasks and builds the workflow, script, or policy that eliminates them.

Key Responsibilities

Identity & Access Management (IAM)

• Architect, configure, and maintain production Okta environments.
• Integrate HRIS platforms (e.g., Rippling, HiBob, BambooHR, Gusto) as the authoritative source of truth for provisioning.
• Build custom single sign-on (SSO) integrations via SAML and OIDC, and configure SCIM provisioning for enterprise SaaS applications.
• Implement role-based access control (RBAC), birthright access rules, and robust MFA/authentication policies.

Workflow Automation & Scripting

• Build and maintain end-to-end Joiner, Mover, and Leaver (JML) processes using Okta Workflows and third-party APIs.
• Automate cross-platform operational tasks including device enrollment triggers, license reclamation, and access review reporting.
• Develop custom scripts using Python, PowerShell, or Bash against REST APIs when native workflow connectors do not suffice.

Endpoint Management & Security

• Manage and secure a fleet of macOS devices using modern MDM platforms (Kandji, Jamf, or Intune)-handling configuration baselines, zero-touch enrollment, and patch management.
• Deploy and administer modern EDR tooling (CrowdStrike Falcon): manage sensor rollout, prevention policies, host grouping, and exclusion management for engineering environments.
• Administer secure enterprise browser environments (e.g., Island Enterprise Browser or Chrome Enterprise) and associated data-loss prevention policies.
• Assist in incident mitigation by isolating endpoints and rapidly revoking compromised credentials.

Help Desk, Onboarding & Compliance Support

• Act as the primary, hands‑on point of contact for day‑to‑day IT support across Slack and ticket queues (access requests, MFA resets, troubleshooting).
• Facilitate white-glove, day‑one onboarding calls with new team members.
• Support audit readiness (SOC 2, ISO 27001) by pulling access reviews, verifying offboarding logs, and ensuring endpoint compliance.

What We Are Looking For

• 5+ years of overall IT Operations or Systems Administration experience, with at least 2+ years of hands-on production administration in Okta.
• Demonstrated experience building SAML, OIDC, and SCIM integrations from scratch (not just assigning pre-configured apps).
• Proven automation capability: Hands‑on experience with Okta Workflows (or equivalent low‑code automation tools) and practical scripting skills (Python, PowerShell, or Bash) utilizing REST APIs.
• macOS Fleet Management expertise: Real‑world administration with Kandji, Jamf, or Intune.
• EDR deployment experience: Familiarity with deploying and tuning endpoint security platforms like CrowdStrike Falcon.
• Strong communication skills: Fluent spoken and written English, comfortable leading 1‑on‑1 onboarding calls and writing concise incident notes.
• Autonomy: Ability to manage workload independently, make sensible operational decisions, and maintain clear ticket status tracking (Linear / Jira).

Nice to Have

• Experience working within an MSP, BPO, or multi-client IT environment.
• Relevant certifications: Okta Certified Administrator/Consultant, Jamf/Kandji certifications, or CrowdStrike CCFA.
• Experience with Infrastructure as Code for identity (Okta Terraform or Pulumi provider).
• Familiarity with secure enterprise browsers (Island, Talon, Chrome Enterprise).
• Practical exposure to IT control evidence gathering for SOC 2 or ISO 27001 frameworks.

Must be willing to work Mon-Fri (10pm-7am Manila Time)

Must be comfortable working homebased

Must have reliable internet connection at home