IT Operations Engineer - Informatica Team Engineer

Chubb European Group Ltd.; Philippines; Remote; PHP 600,000 - 900,000; Full time

Job summary

Chubb European Group Ltd. seeks an experienced Informatica developer to join our Treasury applications team. The role emphasizes ETL, data transformation, data integration and warehousing with production support responsibilities.

The candidate will monitor tickets, troubleshoot data issues, perform DR activities, and coordinate with interfacing teams. Shift coverage includes US EST and LATAM time zones for global collaboration.

Qualifications

• Strong background in ETL processes and data transformation.
• Experience with data integration and data warehousing.
• Production support experience and ticket/incident handling.

Responsibilities

• Handle production support activities, fix failures, reprocess data, and perform root cause analysis.
• Run tests with interface partners, generate test results and incident reports.
• Coordinate with interfacing teams for issue resolution and build knowledge base.

Skills

Informatica

ETL

Data transformation

Data integration

Data warehousing

Production support

Tools

ServiceNow

Job description

Seeking an experienced Informatica developer to join our Treasury applications team. The candidate should have a strong background in ETL (Extract, Transform and Load) process, data transformation, data integration and warehousing. This positions main job requirement is to provide production support.The position will monitor all the tickets and queues assigned to the application group.

Key Responsibilities:

• Production Support activities include handling job failures, debugging data issues, root cause analysis of failures and working with business and interface IT partners to fix, restart or reprocess.
• Support also includes performing test runs for interface partners, generate relevant test results & reports and responding to outages.
• Continuous process improvements are carried out to enhance error handling, change rules & mappings, increase automation, and reduce incident count.
• Attending major incident management calls
• Participate/Support (application or infrastructure) as necessary
• Participate/Perform DR activities
• Perform minor enhancement work (design and develop)
• Good expertise on the service-now produce usage
• Ability to alert and respond to the issues.
• Track and follow through the issues until complete
• Work/coordinate with interfacing application teams for issue resolution
• Build knowledge base
• Able to work in shifts (US EST and LATAM)