The IT Manager is responsible for the planning, developing, designing, and directing the IT infrastructure and IT security of the company. Develops IT security policies, manages IT projects and is overall responsible in procurement and use of all IT equipment of the company.
Main Responsibilities
- Monitor network performance and uptime.
- Configure and maintain switches and routers
- Manage Windows and Linux servers (as applicable)
- Apply OS patches and updates
- Manage Active Directory and Group Policies
- Implement firewall rules and monitor threats
- Conduct regular vulnerability assessments
- Manage endpoint protection and antivirus solutions
- Oversee helpdesk operations and ticket resolution
- Train staff on IT policies and tools
- Lead IT infrastructure upgrade projects
- Coordinate with vendors and stakeholders
- Track and manage IT hardware and software inventory
- Ensure compliance with data protection regulations
- Maintain network diagrams and system documentation
- Manage cloud resources and subscriptions
- Implement hybrid cloud connectivity
- Ensure regular backups and test recovery procedures
- Generate system performance and security reports
Job Specific Requirements
- Possesses Bachelor’s/ College degree to any IT related course.
- Must have 8-10 experience with at least 4 years’ experience in Managerial capacity.
- Detail oriented and knowledgeable in IT hardware, software, and network troubleshooting.
- Must have extensive IT project management experience/ skill.
- Must have knowledge in application of Data Privacy and Security.
- Must have expertise in Problem Solving, Continuous improvement and technical issue resolution.
- IT certifications is an advantage but not a requirement.