IT Level 2 Admin

Remote VA; Philippines; Remote; PHP 413,309 - 495,062; Full time

Job summary

A leading remote staffing company is seeking an experienced IT Level 2 Admin to provide support for Windows systems and manage various IT needs. The ideal candidate should have proven experience in IT support, possess strong troubleshooting skills, and be proficient with tools like Hyper-V and SonicWALL. This is a full-time remote position with a competitive salary of $700 per month.

Qualifications

• Proven experience in a Level 2 IT support role or similar.
• Strong knowledge of Windows workstations and Office 365.
• Hands-on experience with Hyper-V and SonicWALL.

Responsibilities

• Provide Level 2 IT support and troubleshooting for Windows systems.
• Manage Hyper-V environments and system recovery processes.
• Configure and troubleshoot SonicWALL firewalls.

Skills

Troubleshooting Windows workstations

IT support

Communication skills

Problem-solving skills

Attention to detail

Tools

Hyper-V

SonicWALL

Active Directory

Office 365

Google Workspace

Job description

Overview

RemoteVA PH is seeking a skilled IT Level 2 Admin with excellent communication abilities to join our team. The ideal candidate will be experienced in troubleshooting and providing support for a wide array of IT needs, ensuring smooth day-to-day operations and system security.

Responsibilities

• Provide Level 2 IT support and troubleshooting for Windows workstations and servers
• Manage Hyper-V environments, backups, and system recovery processes
• Configure, maintain, and troubleshoot SonicWALL firewalls and basic networking issues
• Administer Active Directory and Office 365 for user management and permissions
• Oversee email security filtering to protect against phishing and spam
• Deploy, update, and maintain antivirus software to ensure endpoint security
• Work with Duo for multi-factor authentication and Google Workspace for team collaboration
• Handle DNS configurations and support

Qualifications

• Proven experience in a Level 2 IT support role or similar
• Strong knowledge of Windows workstations, Windows Server, and Office 365
• Hands-on experience with Hyper-V, SonicWALL, and Active Directory
• Proficient in basic networking, email security, and DNS configurations
• Familiarity with Google Workspace and Duo for multi-factor authentication
• Excellent problem-solving skills, attention to detail, and communication skills

Working Schedule

• Work full-time from 9 AM - 5 PM EST.
• Work from home

Salary USD 700 Monthly

send your CV and portfolio to: [e-mail]