IT Helpdesk Specialist | Hybrid | Taguig

Cognizant; Taguig; Hybrid; PHP 300,000 - 420,000; Full time

Job summary

Cognizant in Taguig City, Philippines is hiring for a hybrid BPO role. The ideal candidate has a Bachelor's degree in an IT-related field and at least 18 months of BPO experience, with strong communication skills.

You will join a global organization delivering digital solutions, with opportunities to grow in a customer-focused environment and develop leadership or specialized paths.

Qualifications

• Bachelor's degree in IT-related field
• At least 18 months of BPO experience
• Excellent communication skills

Skills

Communication skills

Education

Bachelor's degree in IT

18 months BPO experience

Job description

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Who Thrives Here?

• Bachelor's degree in any IT related course
• With at least 18 months of BPO experience
• Must have good communication skills
• Must be willing to work in a hybrid setup in Taguig City
• Willing to work on shifting schedule

Why Join Us?

At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.