IT Freshers - Chat and Email Role - Technical Support -NonVoice

Caldwell Communications; Quezon City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading communications firm in Quezon City is seeking customer service representatives. No prior experience is required, making it an excellent opportunity for fresh graduates. Candidates should have good English communication skills and be willing to work onsite. Enjoy competitive benefits and work-life balance when you join our dynamic team.

Benefits

Competitive Salary

13th Month Pay

HMO with 3 free Beneficiaries

20% ND Maternity/Paternity Leave

Retirement/Life Insurance

Work-life Balance Programs

Qualifications

• Communication skills required to assist clients.
• Willingness to work onsite.
• Open to candidates without prior experience.

Responsibilities

• Answer phone calls and provide important information.
• Check mail and assist customers using various communication methods.
• Help participants understand critical information.

Skills

Excellent English communication skills

Customer service skills

Education

High School or College graduate

Job description

Benefits

• Competitive Salary
• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One
• 20% ND Maternity/Paternity Leave
• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs

Job Responsibilities

• Answers phone calls and provides important information/assistance to clients
• Checks mail, fax, and internet mail to provide customer assistance
• Communicates with customers on the phone or using written correspondence to take care of concerns
• Answer participant questions, as well as talk to participants to achieve a full understanding of what critical information is being asked

Qualifications

• Open to Candidates Who Completed College; No Experience Required
• Open to High School and Senior High School Graduates with BPO experience
• Excellent to above-average English communication skills
• BPO experience is a plus but not necessary
• Can do onsite work
• Within 25km to 35 km

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE! APPLY NOW!