IT engineer of the Fab Integrated Technology Services

Lam Research; Quezon City; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Join Lam Research as an IT Engineer within the Customer Support Business Group, focusing on global IT and Security technology delivery. Candidates will engage with customers, deploy advanced services, and collaborate across diverse teams. This role requires technical expertise in Windows and Linux systems, networking, and strong communication skills in English and Chinese. With around 40% travel, the position offers extensive learning opportunities within a dynamic environment.

Qualifications

• Proficiency in both Chinese and English (verbal and written).
• Ability to learn new technical skills rapidly.
• Experience in a Fab environment or familiarity with the Semiconductor industry.

Responsibilities

• Providing technical assistance for Lam Advanced Services products.
• Interfacing with Lam customers at fab sites.
• Deploying and supporting products infrastructure.

Skills

DNS and networking technologies

PowerShell

scripting skills

Windows OS

Linux (CentOS, Ubuntu)

Antimalware/Antivirus operations

analytical and troubleshooting skills

Tools

Cisco switches

Hyper-V

Job description

The Group You’ll Be A Part Of
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers' installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The Impact You’ll Make
The candidate will be part of the Lam CSBG, as an IT engineer of the Fab Integrated Technology Services (FITS) team, responsible for global and regional fab IT and Security technology delivery, deployment, and operation. The FITS team is a group of talented IT professionals with diverse skillsets & experiences, providing many learning opportunities through cross-functional collaboration with other Lam departments (Product, Customer Services, Operations, etc.). The IT engineer will interface with Lam customers at fab sites, providing technical assistance and guidance to deploy and support Lam Advanced Services products infrastructure at customer Fabs or regional offices, from product development to high-volume deployment. The IT engineer acts as the technical liaison between Lam stakeholders (account team, engineering, productivity, product management) and customer IT teams as needed.

Essential Technical Skills And Experiences

• Understanding of fundamental DNS and networking technologies, concepts, and procedures
• Proficiency in PowerShell and basic scripting skills
• Experience working within virtual environments
• Advanced knowledge of Windows OS
• Experience with Linux, specifically CentOS and Ubuntu
• Understanding of Antimalware/Antivirus software and operations
• Strong analytical, technical investigation, and troubleshooting skills

Preferred Working Experiences

• Experience in a Fab environment or familiarity with the Semiconductor industry
• Hands-on experience with Cisco switches
• Effective administration of systems using PowerShell
• Extensive experience with Hyper-V
• Ability to troubleshoot CentOS and provide solutions
• Experience in administering Antimalware/Antivirus systems

Soft Skills

• Strong verbal and written communication skills for collaborating with global teams and customers
• Proficiency in both Chinese and English (verbal and written)
• Self-driven and resourceful in handling challenges
• Quick learner with the ability to acquire new technical skills rapidly
• Ability to work independently and remotely with minimal supervision
• Proven track record of ensuring customer satisfaction
• Teamwork skills for working effectively with global and diverse customer teams

Travel
This position requires approximately 40% travel regionally or internationally.

Our Commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research (