IT Engineer Infrastructure

Continental Industry; Taguig; On-site; PHP 1,339,000 - 2,009,000; Full time

Job summary

Continental Global Business Services Manila Inc. seeks an experienced IT Infrastructure professional to align Local and Central IT Infrastructure, manage server lifecycles, and drive security and compliance across sites.

You will translate global standards into local actions, support project waves, and maintain thorough documentation while promoting operational excellence and staff training.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or equivalent.
• Excellent English skills in business context; additional language a plus.
• 3+ years in Local IT, Engineering or Infrastructure, ideally in an international context.
• Autonomy and accountability for locations and deliverables.

Responsibilities

• Interface between Local IT and Central IT Infrastructure; align across regions.
• Translate central strategies into actionable steps for Local IT.
• Support lifecycle management of servers and infrastructure services.
• Coordinate infrastructure projects and ensure Local IT readiness.
• Provide technical input during design, testing, and implementation.
• Maintain documentation for audits and compliance.
• Promote operational excellence and train Local IT staff.

Skills

English proficiency

Autonomy

Self-organization

Problem solving

Communication

Education

Bachelor’s degree in CS/IS

Tools

Ivanti

QIP

CMI

Endpoint management

Configuration tools

Job description

Company Description

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs around 200,000 people in 57 countries and markets.

Company Description

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs around 200,000 people in 57 countries and markets.

Continental Global Business Services in Manila started in June 2012 as Veyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name to Continental Global Business Services Manila Inc., which reflects its global presence as a full‑fledged subsidiary of ContiTech Division in Continental AG.

GBS Manila is composed of five (5) main work streams, structured to make processes centralized, standardized, and in leveraged technology with the support of IT group, Continental Business Systems & RPA Competence Center.

It provides end‑to‑end, front‑to‑back services; from customer service, order management, purchasing, invoice to payment, credit and collection, full finance activities, data management, and HR services including payroll, employee benefits and talent acquisition; all built to meet its customers needs.

Job Description

Your role includes:

• Serve as the primary interface between Local IT teams and Central IT Infrastructure, ensuring alignment, clarity, and efficient information flow, collaborating across regions, time zones, and organizational units.
• Translate central infrastructure strategies, requirements, and technical standards into actionable steps for Local IT while representing Local IT needs, constraints, and risks to central teams, ensuring they are considered in global planning and execution.
• Support lifecycle management of servers and infrastructure services (updates, patching, decommissioning, compliance).
• Coordinate and actively participate in infrastructure‑related projects, including migrations, tenant separation, server lifecycle activities, and platform transitions. Ensure Local IT readiness and engagement for all project waves and milestones.
• Provide technical input during design, testing, and implementation phases of infrastructure‑related projects
• Execute and support infrastructure and security assessments across sites, ensuring compliance with global standards and processes. Collaborate with Local IT and Central Infrastructure to remediate deviations and implement corrective actions.
• Maintain proper documentation for audit trails, exceptions, and technical validations.
• Service ownership for global Infrastructure services with close plant interaction, e.g. asset management, hardware portfolio, etc

• Promote a culture of operational excellence and continuous improvement. Train and guide Local IT colleagues on infrastructure best practices, operational standards, and required tools.
• Escalate risks, issues, and capacity constraints early, ensuring transparency and enabling timely decision‑making.
• Translate central infrastructure guidelines, standards, and architectural directives into clear operational actions for Local IT teams.
• Drive clarity in complex or ambiguous situations by asking the right questions, validating assumptions, and documenting decisions.
• Build strong working relationships with Local IT teams worldwide, acting as their trusted contact for infrastructure‑related topics.
• Collaborate closely with Central IT Infrastructure on design, planning, testing, and implementation of new services or changes.
• Actively contribute to cross‑team initiatives, workshops, and task forces aimed at improving tools, processes, and operational standards.
• Foster a collaboration culture by sharing knowledge, best practices, and lessons learned across the wider organization.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or Related equivalent work experience.
• Excellent english skills applied in business context, additional language is a plus
• 3+ years of related experience working in Local IT, Engineering or Infrastructure, ideally in an international context
• You operate with a high degree of autonomy, taking responsibility for assigned locations, topics, and deliverables.
• You proactively identify issues, drive solutions, and ensure follow‑through without requiring close supervision.
• You demonstrate strong self‑organization, reliability, and accountability in a dynamic and fast‑moving global environment.
• You have an understanding of Windows Server technologies, Active Directory, datacenter, storage, virtualization, network infrastructures and site connectivity basics
• You have hands‑on expertise with infrastructure management tools (e.g. Ivanti, QIP, CMI, endpoint management, configuration tools).
• You are experienced in ITSM tools and processes as well as Infrastructure operational standards
• You have experience in project management, ideally also in the context of M&A integrations or separations

Additional Information

• Most of the time the job crosses multiple IT organizational levels, BU's within the division, and business functional areas.
• It is important that good project management and organizational practices are maintained.
• The job requires the need to adapt and come up with quick designs to implement.
• Out of the box thinking is required. Ability to communicate with multiple management levels is required.
• Experience with external audit teams is a big part of the job, so comfort with dealing with regulatory differences and how to overcome those is needed.