IT Business Systems Lead

UL International-Singapore Pte Ltd; Makati; On-site; PHP 1,800,000 - 3,600,000; Full time

Job summary

UL International-Singapore Pte Ltd in Manila is seeking a Senior IT leader to shape product strategy, manage roadmaps, and guide global engineering teams toward high-impact solutions. You will translate business needs into scalable technology plans and align them with IT strategy.

The role partners with business and IT leaders, oversees enterprise applications, delivers technology plans, and drives change management, stakeholder alignment, and ROI-focused initiatives across distributed teams.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• 10+ years of directly related experience.
• Proven experience leading complex IT projects and programmes, including IT team management and coordination of global development resources.
• Experience in product ownership and translating business objectives into scalable technology solutions.
• Strong knowledge of application lifecycle management, Agile delivery methodologies, backlog management, and Azure DevOps.

Responsibilities

• Lead strategic planning activities and communicate organisational unit strategy to IT staff.
• Partner with business stakeholders to prioritise requests that support business objectives and assess project costs, benefits, and ROI.
• Work with Portfolio Management on project prioritisation and business cost-benefit analysis.
• Develop technology plans aligned with business and IT strategies, and recommend changes to systems and service portfolios.
• Support business development through project proposals, technology spending coordination, technology opportunity identification, and sponsor engagement.
• Build and maintain relationships with industry leaders, vendors, and key stakeholders.
• Translate business requirements into scalable technology solutions and communicate them effectively to IT teams.
• Develop, negotiate, and manage expectations for technology services, solutions, deliverables, budgets, and timelines.
• Propose service-level agreement changes and coordinate resolution of business and IT service requirements.
• Lead meetings with business leadership to identify and validate system requirements and processes.
• Lead change management initiatives, validate recommended changes, and communicate implementation plans.
• Review training documentation and establish processes to measure the success of organisational changes.
• Monitor industry developments, technology trends, media, and vendor strategies to identify opportunities that address business challenges.
• Provide input to IT management on technology standards and operations, and prepare reports on emerging technologies.

Skills

IT project leadership

Global team coordination

Enterprise application delivery

Azure DevOps

Agile methodologies

Backlog management

Epic/Feature decomposition

Product ownership

Business requirements management

Stakeholder collaboration

Strategic planning

Education

Bachelor's degree in Computer Science or Information Technology

Job description

Lead the connection between business priorities and technology delivery by shaping product strategy, managing roadmaps, and guiding global engineering teams toward high-impact solutions. The role partners with business and IT leaders to define requirements, prioritise investments, improve enterprise applications, and deliver technology plans aligned with organisational and IT strategies.

Key responsibilities

Conduct strategic planning activities and communicate organisational unit strategy to IT staff.

Partner with business stakeholders to prioritise requests that support business objectives and assess project costs, benefits, and return on investment.

Work with Portfolio Management on project prioritisation and business cost-benefit analysis.

Develop technology plans aligned with business and IT strategies, and recommend changes to systems and service portfolios.

Support business development through project proposals, technology spending coordination, technology opportunity identification, and sponsor engagement.

Build and maintain relationships with industry leaders, vendors, and key stakeholders.

Translate business requirements into scalable technology solutions and communicate them effectively to IT teams.

Develop, negotiate, and manage expectations for technology services, solutions, deliverables, budgets, and timelines.

Propose service-level agreement changes and coordinate resolution of business and IT service requirements.

Lead meetings with business leadership to identify and validate system requirements and processes.

Lead change management initiatives, validate recommended changes, and communicate implementation plans.

Review training documentation and establish processes to measure the success of organisational changes.

Monitor industry developments, technology trends, media, and vendor strategies to identify opportunities that address business challenges.

Provide input to IT management on technology standards and operations, and prepare reports on emerging technologies.

Read and follow the Underwriters Laboratories Code of Conduct and comply with physical and digital security practices.

Perform other duties as directed.

What we're looking for

Bachelor's degree in Computer Science, Information Technology, or a related discipline, with 10 or more years of directly related experience.

Proven experience leading complex IT projects and programmes, including IT team management and coordination of global development resources.

Expert-level technical or software development experience with a strong background in enterprise application delivery and support.

Strong knowledge of application lifecycle management, enterprise application support, Agile delivery methodologies, backlog management, Epic and Feature decomposition, and Azure DevOps.

Experience in product ownership, business requirements management, and translating business objectives into scalable technology solutions.

Ability to collaborate effectively across geographically distributed teams, build strong stakeholder relationships, and drive successful delivery outcomes.

A strong blend of business process knowledge, product ownership, application delivery, AI adoption, and technical leadership.

Ability to define product strategy, manage delivery roadmaps, and lead global engineering teams in delivering high-impact solutions.