IT Business Analyst | US Healthcare Experience | ASAP NEEDED

Shearwater Health; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Shearwater Health is seeking a Business Analyst with 5+ years of experience to bridge business needs and technology solutions, collaborating with stakeholders, product teams, project managers, and development squads to gather requirements and deliver value.

Responsibilities include managing business requirements, analyzing processes, creating BRDs/FRS, building dashboards, and supporting digitalization projects to boost operational efficiency in healthcare.

Qualifications

• Graduate or Master’s Degree in IT/CS with healthcare experience.
• 5+ years in information technology or healthcare analytics.
• Experience with IT/digital transformation projects.
• Familiarity with Agile and Waterfall methodologies.

Responsibilities

• Gather, analyze, and document business requirements from stakeholders.
• Analyze current processes and identify improvement opportunities.
• Create BRDs and FRs and facilitate requirement sign-off sessions.
• Prepare reports, dashboards, and training materials.
• Support change management and end-user adoption activities.

Skills

Requirements gathering

Stakeholder management

Process analysis

Business reporting

Healthcare domain knowledge

Education

Graduate/Master’s Degree in IT/CS

Tools

Jira

Azure services

Confluence

Microsoft Visio

Microsoft Excel

Power BI

Tableau

Job description

Business Analyst with 5+ years of experience to bridge the gap between business needs and technology solutions. The ideal candidate will work closely with stakeholders, product teams, project managers, and development teams to gather requirements, analyze business processes, and deliver solutions that drive business value and operational efficiency.

The responsibilities of a Business Analyst are outlined but not limited to the following:

Business Requirements Management

• Gather, analyze, and document business requirements from stakeholders.

• Conduct workshops, interviews, and requirement elicitation sessions.

• Translate business needs into functional and non-functional requirements.

• Prepare Business Requirement Documents (BRDs) and Functional Requirement Specifications (FRS).

Business Process Analysis

• Analyze current business processes and identify improvement opportunities.

• Create process flow diagrams, use cases, and workflow documentation.

• Recommend process optimization and automation initiatives.

• Support business transformation and digitalization projects.

Stakeholder Management

• Collaborate with business users, management, IT teams, and vendors.

• Facilitate communication between business and technical teams.

• Manage stakeholder expectations and resolve requirement-related issues.

• Conduct requirement review and sign-off sessions.

Reporting & Documentation

• Prepare business reports, dashboards, and presentations.

• Maintain project documentation and knowledge repositories.

• Develop training materials and user guides.

• Support change management and end-user adoption activities

Qualifications:

• Graduate or Master’s Degree with 5 years in Inforamtion technology, Computer science Engineering with at least 2+ years in healthcare (CPO/BPO, payer, provider, or health tech).

• Experience working on IT, digital transformation, or business process improvement projects within the healthcare industry.

• Experience in Agile and Waterfall methodologies.

• Exposure to cross-functional and stakeholder management activities.

• Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences

• Tools: Jira, Azure services, Confluence, Microsoft Visio, Microsoft Excel, Power BI, Tableau

What You’ll Bring:

• PMP, PRINCE2, Agile / Scrum Certifications, ITIL and Lean Six Sigma

• Familiarity with productizing AI/ML and agentic systems in healthcare operations

• Data analytics and reporting experience

• Change management exposure

• Process automation experience