IT Asset Lifecycle Specialist

AIA Shared Services; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

AIA Shared Services is seeking an IT Asset Analyst to manage the full lifecycle of IT assets across the organization. You will track hardware, software, and mobile devices from procurement to end-of-life, ensuring compliance and cost-efficiency.

You will lead asset reporting, support procurement, and oversee corporate mobile plans, while coordinating with Finance, IT Security, and operations to optimize asset utilization and maintain accurate inventories.

Qualifications

• Bachelor’s degree in Information Technology or a related field.
• 5+ years of IT asset management, procurement, or IT operations.
• Hands-on experience with corporate mobile plans or telecom account management.
• Familiarity with IT asset management tools (ServiceNow, Manage Engine Service Desk Plus, Intune, SCCM) and CMDB concepts.
• Strong vendor coordination, negotiation, and documentation skills.
• Strong analytical and problem-solving skills.
• Strong analytical ability to interpret usage reports, billing, and cost-saving opportunities.
• Excellent attention to detail and organizational skills.
• Knowledge of software licensing models and compliance requirements is a plus.
• ITIL certification or experience with ITIL practices is an advantage.
• Strong communication and collaboration skills.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Maintain accurate inventory of all IT assets through their lifecycle—from procurement to end-of-life.
• Track asset check-in/check-out, ownership, warranty status, and condition.
• Ensure compliance with internal policies, security standards, and audit requirements.
• Support asset lifecycle processes including deployment, refresh, retirement, and disposal.
• Generate asset utilization reports, audit reports, and lifecycle status dashboards.
• Manage the end-to-end procurement process for IT hardware, software, accessories, and mobile devices.
• Raise purchase requests (PRs), manage purchase orders (POs), and track order delivery and fulfillment.
• Coordinate with Finance and Procurement to ensure budget compliance with sourcing policies and vendor management guidelines.
• Maintain accurate records of procurement transactions, warranty details, and asset tagging requirements.
• Analyze purchasing patterns to recommend bulk buys, vendor consolidation, or contract optimization.
• Administer corporate mobile phone lines, data plans, and SIM card allocations.
• Analyze usage patterns to optimize plan allocation and minimize cost overruns.
• Coordinate with telecom carriers for new line activation, plan changes, terminations, and billing issues.
• Reconcile and validate monthly carrier bills, identify discrepancies, and facilitate resolution.
• Maintain updated inventory of mobile devices, phone lines, and user assignments.
• Provide user support for device setup, troubleshooting, roaming requests, and mobile policy compliance.
• Assist in developing and improving IT Asset Management (ITAM) policies, procedures, and standards.
• Participate in internal and external audits, ensuring proper documentation and compliance.
• Support IT Security in enforcing mobile device management (MDM/EMM) policies (e.g., Intune enrollment).
• Coordinate device repairs, returns, RMA processing, and warranty claims with vendors.

Skills

Vendor coordination

Negotiation

Documentation

Analytical thinking

Problem solving

Usage reports interpretation

Billing analysis

Cost-saving opportunities

Communication

Collaboration

Independent work

Time management

IT asset management tools

CMDB concepts

ITIL knowledge

Education

Bachelor’s degree in Information Technology or related field

Tools

ServiceNow

ManageEngine Service Desk Plus

Intune

SCCM

Job description

AIA Shared Services is seeking an IT Asset Analyst to manage the full lifecycle of IT assets across the organization. You will track hardware, software, and mobile devices from procurement to end-of-life, ensuring compliance and cost-efficiency.

You will lead asset reporting, support procurement, and oversee corporate mobile plans, while coordinating with Finance, IT Security, and operations to optimize asset utilization and maintain accurate inventories.