IT Asset Analyst

AIA Shared Services; Makati; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

MediCard Phils., Inc. is seeking a skilled IT Asset Manager to maintain IT asset inventories, manage procurement for hardware and software, and optimize mobile plans. You will ensure policy compliance, support lifecycle processes, and deliver insightful reports.

The role requires 5+ years in IT asset management or related fields, strong vendor negotiation, and experience with ServiceNow and Intune. An ITIL background is a plus. Based in Makati, on-site work with cross-functional collaboration.

Qualifications

• Bachelor’s degree in Information Technology, or a related field.
• 5+ years of experience in IT asset management, procurement, or IT operations.
• Hands-on experience with corporate mobile plans or telecom account management.
• Familiarity with IT asset management tools (ServiceNow, Manage Engine Service Desk Plus, Intune, SCCM) and CMDB concepts.
• Strong vendor coordination, negotiation, and documentation skills.
• Strong analytical and problem-solving skills.
• Strong analytical ability to interpret usage reports, billing, and cost-saving opportunities.
• Excellent attention to detail and organizational skills.
• Knowledge of software licensing models and compliance requirements is a plus.
• ITIL certification or experience with ITIL practices is an advantage.
• Strong communication and collaboration skills.
• Ability to work independently and manage multiple priorities.
• Experience with ITSM/Asset Management tools (e.g., ServiceNow, ManageEngine Service Desk Plus) is an advantage.

Responsibilities

• Maintain accurate inventory of IT assets across their lifecycle.
• Track asset check‑in/check‑out, ownership, warranty status, and condition.
• Ensure compliance with internal policies, security standards, and audit requirements.
• Support asset lifecycle processes including deployment, refresh, retirement, and disposal.
• Generate asset utilization reports, audit reports, and lifecycle status dashboards.
• Manage the end‑to‑end procurement process for IT hardware, software, accessories, and mobile devices.
• Work with vendors to request quotations, compare pricing, negotiate terms, and recommend cost‑effective solutions.
• Raise purchase requests (PRs), manage purchase orders (POs), and track order delivery and fulfillment.
• Coordinate with Finance and Procurement to ensure compliance with budget, sourcing policies, and vendor management guidelines.
• Maintain accurate records of procurement transactions, warranty details, and asset tagging requirements.
• Analyze purchasing patterns to recommend bulk buys, vendor consolidation, or contract optimization.
• Administer corporate mobile phone lines, data plans, and SIM card allocations.
• Analyze usage patterns to optimize plan allocation and minimize cost overruns.
• Coordinate with telecom carriers for new line activation, plan changes, terminations, and billing issues.
• Reconcile and validate monthly carrier bills, identify discrepancies, and facilitate resolution.
• Maintain updated inventory of mobile devices, phone lines, and user assignments.
• Provide user support for device setup, troubleshooting, roaming requests, and mobile policy compliance.
• Assist in developing and improving IT Asset Management (ITAM) policies, procedures, and standards.
• Participate in internal and external audits, ensuring proper documentation and compliance.
• Support IT Security in enforcing mobile device management (MDM/EMM) policies (e.g., Intune enrollment).
• Coordinate device repairs, returns, RMA processing, and warranty claims with vendors.

Skills

IT asset management

Vendor coordination

Data analysis

Documentation

ITIL knowledge

Communication skills

Independent work

Education

Bachelor's degree in Information Technology

Tools

ServiceNow

ManageEngine Service Desk Plus

Intune

SCCM

Job description

MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality. MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement. MediCard is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy:

Responsibilities IT Asset Management

• Maintain accurate inventory of all IT assets (hardware, software, and mobile devices) throughout their lifecycle—from procurement to end‑of‑life.
• Track asset check‑in/check‑out, ownership, warranty status, and condition.
• Ensure compliance with internal policies, security standards, and audit requirements.
• Support asset lifecycle processes including deployment, refresh, retirement, and disposal.
• Generate asset utilization reports, audit reports, and lifecycle status dashboards.

Asset Purchasing & Procurement

• Manage the end‑to‑end procurement process for IT hardware, software, accessories, and mobile devices.
• Work with vendors to request quotations, compare pricing, negotiate terms, and recommend cost‑effective solutions.
• Raise purchase requests (PRs), manage purchase orders (POs), and track order delivery and fulfillment.
• Coordinate with Finance and Procurement to ensure compliance with budget, sourcing policies, and vendor management guidelines.
• Maintain accurate records of procurement transactions, warranty details, and asset tagging requirements.
• Analyze purchasing patterns to recommend bulk buys, vendor consolidation, or contract optimization.

Corporate Mobile Plan Management

• Administer corporate mobile phone lines, data plans, and SIM card allocations.
• Analyze usage patterns to optimize plan allocation and minimize cost overruns.
• Coordinate with telecom carriers for new line activation, plan changes, terminations, and billing issues.
• Reconcile and validate monthly carrier bills, identify discrepancies, and facilitate resolution.
• Maintain updated inventory of mobile devices, phone lines, and user assignments.
• Provide user support for device setup, troubleshooting, roaming requests, and mobile policy compliance.

Operational Support

• Assist in developing and improving IT Asset Management (ITAM) policies, procedures, and standards.
• Participate in internal and external audits, ensuring proper documentation and compliance.
• Support IT Security in enforcing mobile device management (MDM/EMM) policies (e.g., Intune enrollment).
• Coordinate device repairs, returns, RMA processing, and warranty claims with vendors.

Qualifications

• Bachelor’s degree in Information Technology, or a related field.
• 5+ years of experience in IT asset management, procurement, or IT operations.
• Hands‑on experience with corporate mobile plans or telecom account management.
• Familiarity with IT asset management tools (ServiceNow, Manage Engine Service Desk Plus, Intune, SCCM) and CMDB concepts.
• Strong vendor coordination, negotiation, and documentation skills.
• Strong analytical and problem‑solving skills.
• Strong analytical ability to interpret usage reports, billing, and cost‑saving opportunities.
• Excellent attention to detail and organizational skills.
• Knowledge of software licensing models and compliance requirements is a plus.
• ITIL certification or experience with ITIL practices is an advantage.
• Strong communication and collaboration skills.
• Ability to work independently and manage multiple priorities.
• Experience with ITSM/Asset Management tools (e.g., ServiceNow, ManageEngine Service Desk Plus) is an advantage.