ISP Engineering & Field Support Coordinator

Honest Networks; Philippines; On-site; PHP 1,233,806 - 1,850,709; Full time

Job summary

Honest Networks, located in the Philippines, is seeking individuals with strong Mikrotik engineering skills and experience in an Internet Service Provider. Candidates must be fluent in English and have experience with task management tools like Asana and Monday.com. Responsibilities include assisting field technicians remotely and supporting logistics optimization across the northeastern US. We value diversity and provide equal opportunities for all. Join us to help deliver affordable internet and exceptional customer service.

Qualifications

• Mikrotik engineering strongly preferred.
• Has experience at an Internet Service Provider (ISP).
• Fluent in English required.
• Strong experience using task management tools.

Responsibilities

• Assist field technicians remotely by monitoring their requests.
• Help with tasks such as configuring endpoints and checking switch port status.
• Support dispatch and route optimization in NY, PA, CT, and NJ areas.

Skills

Mikrotik engineering

Experience at an Internet Service Provider (ISP)

Fluent in English

Using Asana, Monday.com, or Lark for task management

Automation tools such as Zapier and Rundeck

Tools

Asana

Monday.com

Lark

Zapier

Rundeck

AirTable

Job description

Honest Networks, located in the Philippines, is seeking individuals with strong Mikrotik engineering skills and experience in an Internet Service Provider. Candidates must be fluent in English and have experience with task management tools like Asana and Monday.com. Responsibilities include assisting field technicians remotely and supporting logistics optimization across the northeastern US. We value diversity and provide equal opportunities for all. Join us to help deliver affordable internet and exceptional customer service.